Account Manager

Job not on LinkedIn

October 2

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📋 Description

• Oversee multiple geographic regions, ensuring consistent service delivery and addressing region-specific challenges. • Coordinate demonstrations, technical specifications, implementation timelines and checklists to support Sales Directors and ASU Prep Global Partnership team. • Participate in consultative discussions with clients, recommending products and services. • Assign and oversee Learning Specialists to provide training and orientations. • Plan, design and coordinate customized implementation plans for each collaborative partner. • Manage partnership enrollments through upload and admissions process to ensure system and course access. • Cultivate and grow stakeholder relationships with school principals, administrators, and learning facilitators. • Develop and implement training resources and maintain partnership contract details and POC information. • Track and report partnership progress data quarterly and design/send stakeholder surveys and report results. • Gather feedback to inform continuous improvement and provide insights to product and leadership teams. • Support partnership renewal and expansion, identify opportunities for pilots and expansions. • Build and maintain client relationships by phone, face-to-face, and Web 2.0 tools. • Improve systems and procedures, initiate corrective actions, and resolve partner issues with curriculum, technology, and enrollment teams.

🎯 Requirements

• Ability to work independently and in a team environment. • Ability to communicate customer needs and provide viable solutions. • Strong communication skills including written, verbal and oral. • Ability to work with a high functioning team to set goals and action plans. • Strong organizational and follow up skills. • Ability to articulate, represent professional demeanor and ability to take initiative. • Ability to manage multiple projects simultaneously and deliver by deadlines. • Strong analytical skills with ability to track data, identify trends, and present findings to stakeholders. • Occasional travel may be required for site visits, meetings, trainings and/or conferences.

🏖️ Benefits

• Remote work (Arizona)

Apply Now

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