Host / Hostess

Job not on LinkedIn

🕒 August 24

🤠 Texas – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

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Logo of Auberge Collection

Auberge Collection

1001 - 5000 employees

🍽️ Food & Beverage

✈️ Travel

🏨 Hospitality

💰 Private equity on 2024-03

Food & Beverage • Travel • Hospitality

Auberge Collection is a luxury hospitality brand operating a portfolio of hotels, resorts, residences and experiences worldwide, offering high-end accommodations, culinary and wine programs, wellness retreats, weddings and curated local adventures. The company markets direct bookings, gift cards, private residences and event services across destinations in the United States, Europe, Mexico, Central America and the Caribbean, positioning itself as a provider of one-of-a-kind, experiential travel and residential hospitality.

📋 Description

• Greet guests warmly and provide courteous service • Handle guest check-ins and seating efficiently • Answer phones and take reservations • Take in-room dining orders • Maintain accurate records in reservation systems • Coordinate with restaurant and/or pool staff to optimize guest placements and avoid overbooking • Assist with preparation of station charts and assign stations • Guide servers and support staff in optimal table set-up • Maintain cleanliness, sanitation, and organization of host/hostess stations and assigned work areas • Monitor and update guest profiles, VIP arrivals, and special requests using reservation systems • Keep menus and wine lists clean, up-to-date, and well-stocked • Resolve guest complaints promptly • Respond accurately to guest inquiries about hotel services and local attractions • Collaborate with Food and Beverage Management to set a positive tone for the restaurant environment

🎯 Requirements

• Prior experience in customer service or hospitality, preferably in a high-end setting • Strong communication skills • Positive attitude • Ability to speak and write in English fluently • Must be of minimum age to serve alcohol • Flexibility to work a variable schedule, including weekends and holidays • Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position

🏖️ Benefits

• Competitive compensation • Benefits • Historical and fun working environment • Individuality celebrated • Dreaming big encouraged

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