Sales Engineer

🕒 June 5

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AudienceView

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2002

🤝 B2B

🤝 Non-profit

📚 Education

💰 Venture Round on 2016-11

B2B • Non-profit • Education

AudienceView is an enterprise-level event management platform that specializes in ticketing, customer engagement, and fundraising solutions for live events. The company provides tailored software for various sectors including performing arts, live music festivals, museums, and higher education institutions. AudienceView enhances operational efficiency, enabling organizations to create, manage, and analyze events while driving revenue growth through insightful customer engagement and marketing features.

📋 Description

• Develop and maintain a deep knowledge of AudienceView Professional, AudienceView Campus, AudienceView Grad, and Audience Republic. • Develop and maintain a general knowledge of all AudienceView portfolio products and their key differentiators. • Strategize and collaborate with salespeople to efficiently close deals. • Conduct full technical discovery calls, identifying pain points, and business and technical requirements. • Design and create client solutions to meet gathered requirements; demo accounts, proof-of-concepts, tender responses (RFP, RFI, etc.). • Act as solution expert lead on RFP responses, working with Sales Enablement and the Opportunity Owner to complete a professional response delivered in a timely manner. • Maintain relevant list of client use case examples. • Maintain demo ready demo accounts. • Develop and document demo flows to match the stories we want to tell. • Analyze client reports to create and demonstrate comparable alternatives. • Professionally present product demonstrations to prospective clients. • Champion best practices and maintain an understanding of product roadmap. • Identify client and industry trends/requirements and provide feedback into the Product Marketing, Product Management, and Engineering teams. • Support Product Marketing and Sales Enablement in creating sales collateral, including sense-checking the functionality offered in our collateral, providing screenshots of product, and identifying use case examples and benefits for new product features. • Create mini demo videos, product tours, and host live demo webinars for prospects. • Once sufficiently trained, train others internally on how to demo our products.

🎯 Requirements

• 3 to 5 years of experience in a Sales Engineer, Solutions Consultant, or similar client-facing pre-sales role • Strong presentation and communication skills with confidence in public speaking • Experience running discovery calls and translating business needs into solutions • Ability to work in a highly collaborative, sales-driven environment with shared targets • Comfortable balancing multiple opportunities and products simultaneously • Strategic mindset with ability to support deal progression and closing • Familiarity with CRM and sales enablement tools such as Salesforce, Loopio, Salesloft, Seismic, Navattic or similar. • Highly extroverted, engaging personality with strong relationship-building skills. • Nice to Have Understanding of business operations in ticketing, entertainment, or events • Experience creating demo videos or interactive product tours • Exposure to SaaS environments and mid-market sales cycles

🏖️ Benefits

• Flexible work schedule: AudienceView empowers permanent employees to take off alternating Fridays by condensing their two-week schedule into 9 days. • Flexible, uncapped vacation and sick policy. Employees need time away from work to recharge. • Excellent benefits • Competitive salaries • Flexible hours • Remote work opportunities.