Senior Conversational Designer

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Autodesk

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

📱 Media

Architecture • Engineering • Media

Autodesk is a global leader in software for designers, engineers, builders, and creators. The company provides a comprehensive suite of design and engineering applications including popular products like AutoCAD, Revit, and 3ds Max. Through its Design and Make Platform, Autodesk empowers professionals across various industries to design, visualize, and manage projects efficiently, facilitating innovation and sustainability in architecture, engineering, construction, and manufacturing.

📋 Description

• Define how customers interact with AI across Autodesk's Go-to-Market experiences • Design conversations that make AI-powered support, commerce, and customer engagement effective • Create conversation flows, prompts, and escalation experiences across various interfaces • Collaborate with teams to shape AI behavior and deliver cohesive customer experiences • Prototype, test, and iterate conversational experiences to improve task success and customer satisfaction

🎯 Requirements

• 5+ years of experience designing digital product experiences • 3+ years designing conversational, AI-powered, or content-rich experiences • Hands-on experience designing conversational experiences for AI assistants • Strong understanding of conversation design, dialogue architecture, prompt design, interaction design, and information architecture principles • Experience designing for large language model (LLM) applications • Demonstrated ability to simplify complex technical concepts into clear, intuitive customer experiences • Strong written and verbal communication skills

🏖️ Benefits

• Annual cash bonuses • Stock grants • Comprehensive benefits package