SLED CX Account Manager

🕒 4 days ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 16%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Avaya

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

📣 Marketing

📦 Logistics

💰 Post-IPO Debt on 2022-06

Consulting • Marketing • Logistics

Avaya is a leading provider of customer experience and communication solutions, empowering enterprises to innovate without disruption. The company offers a comprehensive suite of AI-driven technologies designed to enhance customer journeys, streamline employee engagement, and drive business growth, ensuring consistent, high-quality interactions across all channels. Avaya's platforms, such as the Avaya Experience Platform and Communication & Collaboration Suite, facilitate seamless cross-channel communication and collaborative workflows for organizations across a variety of industries.

📋 Description

• Serve as a strategic business advisor and sales leader for Avaya's CCaaS, AI, and Orchestration portfolio • Develop commercial and transition strategies for customers migrating from legacy environments • Advise customer executives on TCO, ROI, platform scalability, and strategic road maps for modern cloud CX solutions • Lead business discovery and commercial justification for complex, large-scale CCaaS solutions • Design integrated customer journey outcomes across voice and digital channels, including chat, email, social, and messaging • Participate in compelling product demonstrations and Proofs of Concept • Showcase integrations with CRM, WFO, and ERP applications • Maintain expert knowledge of the CCaaS competitive landscape, including Genesys, NICE CXone, and Amazon Connect • Position Avaya's differentiation and business advantages • Drive adoption of Avaya's CCaaS, Omnichannel, AI/ML, Intelligent Orchestration, and Business Application Integration solutions

🎯 Requirements

• 8+ years of successful SLED sales experience, with a strong preference for CCaaS/UCaaS/CX expertise • Demonstrated history of hitting and exceeding sales targets • Exceptional communication, presentation, and whiteboarding skills • Proven ability to lead strategic, value-focused discussions with C-level audiences • Travel as required to achieve monthly, quarterly and annual sales plans • Bachelor's degree or equivalent experience • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future • Ability to communicate and use office technology effectively

🏖️ Benefits

• Community that values your contributions and supports your growth • Equal employment opportunity and equal treatment without discrimination • U.S. Federal Contractor employment protections

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