Implementation Business Analyst II

🕒 September 16

🌽 Illinois, New York, +2 more states – Remote

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💵 $79k - $126.4k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Business Analyst

🦅 H1B Visa Sponsor

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👻 Ghost score 20%

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Logo of Axon

Axon

1001 - 5000 employees

Founded 1993

💼 Consulting

🎖️ Defense

🏭 Manufacturing

Consulting • Defense • Manufacturing

Axon is a company dedicated to advancing public safety through innovative technology solutions. It offers a wide range of products and services, including smart weapons such as TASER devices designed for law enforcement and civilian use, body-worn cameras for capturing real-time video evidence, and software solutions for evidence management and situational awareness. Axon also provides VR training to prepare officers for real-life scenarios and drone solutions for tactical support. The company primarily serves law enforcement, federal agencies, corrections, fire, EMS, and other public safety sectors, aiming to create safer communities with their comprehensive safety ecosystem. Axon is committed to responsible innovation and reducing gun-related incidents between police and the public.

📋 Description

• Partner with public safety agencies to understand operational needs, design solutions, and configure software • Collaborate with customers to configure systems to achieve business outcomes • Capture customer voice and desired outcomes for business process documentation, including user stories, workflows, and functional requirements • Discover complex business requirements and work with Technical Business Analysts, Project Managers, Solution Architects, and Product teams to design and deliver solutions • Assess solution impact and feasibility, evaluate alternatives, and deliver solutions that accomplish agency outcomes • Design, administer, and document functional/user acceptance tests and training • Translate complex business requirements into technical configurations • Apply Axon best practices to software configurations, troubleshoot technical challenges, and ensure continuity in environment structure • Travel up to 60% • Report to the Manager, Business Analysis

🎯 Requirements

• Bachelor in Business, Operations, Computer Science, or Engineering, or equivalent • 2-3+ years of relevant SaaS implementation experience • Experience working with or in Law Enforcement • Experience managing process improvement or facilitating change management amongst teams • Demonstrated outcome-driven thinking and ability to make hard tradeoff assessments • Self-starter who thrives with problem-solving and embraces ambiguity • Willingness to join forces and drive company-wide initiatives across multiple departments • Technical delivery experience and/or coding language knowledge • Must pass a Criminal Justice Information Services (CJIS) background check • Ability to maintain confidential and highly sensitive information

🏖️ Benefits

• Competitive salary • 401k with employer match • Discretionary paid time off • Paid parental leave for all • Medical, Dental, Vision plans • Fitness Programs • Emotional & Mental Wellness support • Learning & Development programs • Snacks in offices

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