Customer Service Manager

Job not on LinkedIn

đź•’ December 2, 2025

🇺🇸 United States – Remote

đź’µ $60k - $90k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź’ť Customer Support

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Logo of B.J. Jordan - State Farm Insurance Agent

B.J. Jordan - State Farm Insurance Agent

1 - 10 employees

🛡️ Insurance

đź’¸ Finance

👥 B2C

Insurance • Finance • B2C

B. J. Jordan - State Farm Insurance Agent is a local insurance agency affiliated with State Farm that provides personal and commercial insurance products and related financial services. The office assists customers with auto, homeowners, renters, life and small-business insurance, plus retirement and financial planning products, policy servicing and claims support. It operates as a community-focused agent emphasizing personalized coverage advice, risk management and timely claims assistance.

đź“‹ Description

• Oversee the agency team and daily operations. • Develop and implement office policies and procedures. • Handle escalated customer complaints and issues. • Monitor agency workflows and help maintain operational efficiency. • Assist with sales conversations, policy changes, and cross-selling when appropriate.

🎯 Requirements

• Prior management or leadership experience required. • Strong organizational and problem-solving skills. • Excellent written and verbal communication. • Ability to work independently and manage multiple priorities. • Prior sales experience required. • Must be comfortable with some travel.

🏖️ Benefits

• Car allowance • Simple IRA • Bonus based on performance • Competitive salary • Flexible schedule • Health insurance • Opportunity for advancement • Paid time off • Profit sharing • Training & development

Apply Now

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