Principal SRE

🕒 October 19

🇺🇸 United States – Remote

💵 $215k - $250k / year

⏰ Full Time

🔴 Lead

⛑ DevOps & Site Reliability Engineer (SRE)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Backblaze

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2007

🛍️ eCommerce

🏢 Enterprise

💰 $5M Series A on 2012-07

Cloud Storage • eCommerce • Enterprise

Backblaze is a cloud storage company that provides scalable and secure data backup solutions for both businesses and individuals. Their B2 Cloud Storage service offers S3 compatible object storage, allowing users to easily protect and manage their data with transparent pricing. Backblaze specializes in automatic and unlimited backup services for computer systems, ensuring data protection and recovery options for users, while also supporting integration with applications for enhanced functionality.

📋 Description

• Own the availability and durability of critical services across production environments and accountability for outcomes • Drive projects from problem discovery through resolution • Advise on service health metrics using SLIs, SLOs, and error budgets; partner with service owners to define and iterate SLIs/SLOs and establish error budget policies and alerting • Participate in leadership on-call rotations, incident response, and post-incident reviews • Follow ITIL/OSS processes for incident, change, problem, and capacity management • Design automation for common operational tasks, reducing manual intervention and toil • Collaborate with engineering on storage design and performance expectations against product SLAs • Define monitoring, logging, and alerting frameworks using tools such as Prometheus, Grafana, Catchpoint, and ELK; integrate runbooks with FireHydrant • Work with CI/CD pipelines, configuration management, and infrastructure as code tools including Terraform, Ansible, and Jenkins • Write Bash, Python, or Go scripts to improve system reliability and efficiency • Partner with engineering, customer success, product, and operations teams on resilient system design and operations • Work with customers to align stability prioritization with their needs and product experiences • Work with vendors and service providers to troubleshoot service issues and track SLA performance • Document systems, share learnings, and help grow a reliability-minded engineering culture • Lead cross-functional teams to identify observability and operations-process gaps and define prioritization strategy • Identify recurring issues, propose long-term improvements, and design action plans • Promote reliability-focused practices within development and operations teams

🎯 Requirements

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience) • 10+ years of experience in site reliability, systems engineering, or operations; experience with hyperscalers preferred • Exposure to large-scale, production-grade systems, including experience establishing operational procedures or runbooks and bringing others up to speed on them • Solid Linux systems administration and troubleshooting skills • Proven ability to leverage AI tools to improve platform stability and scalability • Knowledge of storage systems, performance, sharding and storage algorithms • Experience in load balancing services including IPVS • Security-minded operations (patching, hardening, identifying vulnerabilities) • Familiarity with service reliability concepts — monitoring, alerting, incident response, and root cause analysis • Proficiency in at least one scripting language (Python, Bash, or Go) • Experience working with containers (Kubernetes, Docker) and microservices concepts required; comfortable operating in a Kubernetes/Vitess-on-K8s environment (kubectl, mysqlsh, Vitess keyspaces) • Experience with Hashicorp products (Nomad, Vault, Terraform) • Experience in a SaaS, service provider, or distributed systems environment preferred • Familiarity with ITIL/OSS practices and SLO/SLA’s preferred • Strong problem-solving skills and willingness to learn new technologies preferred • Experience with cloud platforms (AWS, GCP, or Azure) preferred

🏖️ Benefits

• Healthcare for family, including dental and vision • Competitive compensation and 401K • RSU grants for full-time employees • ESPP program • Flexible vacation policy • Maternity & paternity leave • MacBook Pro to use for work, plus a generous stipend to personalize your workstation • Childcare bonus (human children only) • Fertility treatment and support • Learning & development program • Commuter benefits • Culture that supports a healthy work-life balance

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