Account Manager

đź•’ September 16

🇺🇸 United States – Remote

đź’µ $65k - $85k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź’° Account Manager

đź‘» Ghost score 0%

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Logo of BAMKO

BAMKO

501 - 1000 employees

🏭 Manufacturing

📦 Logistics

đź’Ľ Consulting

Manufacturing • Logistics • Consulting

BAMKO is a leading global provider of branded merchandise, awards and recognition programs, and custom uniform solutions. The company partners with businesses worldwide to deliver unique and practical products designed to enhance ROI on marketing campaigns, employee engagement programs, and brand awareness initiatives. With a strong global footprint, BAMKO designs, manufactures, and delivers award-winning merchandise that builds strong connections between brands and their customers, emphasizing sustainability and industry success. They offer comprehensive services in product design, in-house decoration, fulfillment and distribution, and product sourcing.

đź“‹ Description

• Oversee, coordinate, and execute strategic activities for support-designated program accounts • Maintain and regularly update customer program details and deliverables • Perform sales activities and follow-ups, including product loads and special order bidding, processing, and follow-up • Manage samples, including ordering client approval and delivery to photography • Provide merchandising and sourcing support • Conduct weekly negative Available-to-Promise (ATP) reviews • Review Performance Analysis Review (PAR) reports to ensure customer satisfaction • Set meetings with ownership and clients • Perform customer retention and recovery strategies • Interact with Purchasing and Production to ensure accurate and timely order fulfillment • Evaluate customer feedback to determine the feasibility of adding or eliminating products • Interact with outside contacts and conduct site appointments in support of national efforts • Plan and execute program awareness activities and monitor results • Consult and plan with the VP of National Accounts when needed • Inform the VP of National Accounts of contract expirations and changes • Conduct customer awareness activities • Improve program KPIs within the PAR • Manage timelines and project-related activities and KPIs • Maintain client satisfaction scores • Perform other duties and responsibilities as assigned

🎯 Requirements

• Promotional Products industry experience is required • High School Diploma required • 5+ years of experience as an Account Manager • Previous Sales experience required • Ability to interact with various department levels • Excellent attention to detail and thoroughness • Microsoft Office experience • Excel proficiency • Project Management • Business Development • Sales Pipeline Management • Analytical skills

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Short-term disability • Long-term disability • Various paid time off programs • Retirement plan with employer contribution

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