VP of Systems Engineering

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Bankjoy

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏦 Banking

💳 Fintech

☁️ SaaS

💰 $12.5M Series A on 2020-09

Banking • Fintech • SaaS

Bankjoy is a company that provides a comprehensive digital banking solution tailored for banks and credit unions. Their offerings include mobile and online banking, online account opening, online loan applications, statements, and a conversational AI chatbot called 'Joy. ' Bankjoy aims to deliver a seamless and integrated digital banking experience for both retail and business banking customers. They focus on providing fast and elegant online processes for loan applications and account opening, as well as a consistent user experience through their security-enhanced platform.

📋 Description

• Lead Release Management, QA, and DevOps, owning delivery quality, release discipline, and platform reliability • Maintain a dotted-line relationship with manual QA engineers and set organization-wide quality standards and processes • Provide hands-on technical leadership in solution design, architecture decisions, incident response, and troubleshooting • Partner with the VP of Engineering on AI coding adoption, architectural standards, and release coordination • Design and implement an engineering quality framework covering testing and release readiness • Own a multi-platform automation framework for Angular, Swift, and Kotlin • Define and enforce quality gates and go/no-go release criteria • Develop and coach the QA organization toward automation-first quality engineering • Establish test data management, environment parity, and CI/CD quality integration • Build quality dashboards for engineering and leadership • Implement structured release gate processes and formal readiness reviews • Work with Technical Support to connect production issues with engineering prioritization • Own post-release retrospectives and drive systemic process changes • Enforce scope freeze discipline and QA involvement in sprint planning and story grooming • Lead DevOps strategy for CI/CD, cloud infrastructure, monitoring, alerting, and platform reliability • Drive observability and oversee Site Reliability Engineering practices • Ensure infrastructure and deployment practices meet security, compliance, and uptime standards • Champion AI-assisted coding and testing adoption across engineering teams

🎯 Requirements

• 10+ years of engineering experience • At least 4 years in engineering leadership managing QA, DevOps, or platform reliability teams • Deep quality engineering background with personally built or rebuilt automation frameworks • Experience migrating automation frameworks in web and native mobile environments, including iOS and Android • Success shifting manual-heavy QA to automation-first practices in fintech, banking, or a regulated environment • Experience implementing release gates and enforcing go/no-go decisions • Hands-on experience with Playwright, Cypress, Appium, Maestro, or equivalent • Familiarity with Angular, Swift, and Kotlin environments is a strong advantage • Strong DevOps and platform reliability background, including CI/CD, cloud infrastructure, monitoring, and observability • AWS experience preferred • Experience driving AI coding and testing tool adoption across engineering teams • Technical depth in solution design, architecture, production incident response, and root-cause analysis • Cross-functional experience with technical support, release management, and product • Excellent communication and organizational influence • Experience in fintech, core banking, or digital banking platforms is a plus • Familiarity with credit union or community bank environments is a plus • Experience with SOC 2 Type II, PCI DSS, or similar compliance contexts is a plus • Experience managing QA transitions from manual QA to quality engineering is a plus • Experience building or managing an SRE function is a plus • Must work remotely from the country in which hired • Ability to work standard business hours aligned with Eastern Time

🏖️ Benefits

• Competitive compensation • Stock options at a well-funded startup • 100% of extended medical, dental, and vision premiums for you and your family under the comprehensive Canada plan • Retirement plan with 4% company matching • 8 weeks paid parental leave for birthing parents • 4 weeks paid parental leave for non-birthing parents • 3-5 weeks PTO depending on tenure • 5 health days • 15 holidays • End of year shutdown • Performance-based bonuses • Remote first culture • Fast-paced and collaborative environment