Financial Clearance Associate, Business Support

🕒 July 28

🐊 Florida – Remote

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💵 $17 - $21 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💸 Financial Planning and Analysis (FP&A)

🚫👨‍🎓 No degree required

👻 Ghost score 43%

infoinfo

🗣️🇪🇸 Spanish Required

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Logo of Baptist Health

Baptist Health

10,000+ employees

🏥 Healthcare

🤝 Non-profit

Healthcare • Non-profit

Baptist Health is the region's largest not-for-profit healthcare organization in South Florida. It operates 12 hospitals, more than 29,000 employees, 4,500 physicians, and roughly 200 outpatient centers, urgent care facilities, and physician practices across Miami-Dade, Monroe, Broward, and Palm Beach counties. The system includes renowned centers of excellence in cancer, heart and vascular, brain and spine, and orthopedic care, and is supported by philanthropy and a faith-based mission. Baptist Health emphasizes clinical quality, patient safety, staff development, and community-oriented care.

📋 Description

• Obtain and verify demographic and insurance information • Obtain authorizations, referrals, and notifications for diagnostic, surgical, therapy, admissions/observations, and other procedures/treatments • Schedule patients' appointments and procedures, including initial, follow-up, and add-on appointments • Work in a call center environment • Meet individual quality metrics, including productivity, accuracy, and customer service QA • Coordinate patient flow and process requests in a timely manner • Address patient questions or concerns using department, physician practice, and hospital procedures • Maintain knowledge of insurance requirements, BHSF pricing, financial assistance options, and BHSF Revenue Cycle operations • Provide professional, compassionate, and friendly service to patients, families, employees, physicians, and community members

🎯 Requirements

• High School, Cert, GED, Trn, Exper. • Complete and successfully pass the Patient Access training course • Ability to work in a high volume, fast-paced work environment • Ability to perform basic mathematical calculations • Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills • Basic knowledge of medical and insurance terminology desired • Experience with computer applications (e.g., Microsoft Office, EMR applications, etc.) and accurate typing skills • Knowledge of regulatory guidelines including HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines • Bilingual English, Spanish/Creole • Less than 1 year of experience

🏖️ Benefits

• Career growth and development opportunities, with clear pathways and ongoing support • Comprehensive health and wellness resources • Wellness program that can help employees eliminate their medical plan deductible • Tuition reimbursement

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