Travel Claims Examiner, Customer Service Representative

Job not on LinkedIn

🕒 September 17

🇺🇸 United States – Remote

💵 $16 - $21 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Brown & Brown Insurance

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1939

💸 Finance

🛡️ Insurance

Finance • Insurance

Brown & Brown Insurance is one of the largest independent insurance brokerages globally, providing a comprehensive range of risk management solutions. Established in 1939, the company offers personal and business insurance, employee benefits, and various national programs. Brown & Brown is committed to diversity, inclusion, and belonging, fostering a culture that values talent and experience. With over 500 locations, the company is well-positioned to meet the diverse needs of its clientele and is listed on the New York Stock Exchange under the ticker BRO. The firm's strategic focus on mergers and acquisitions highlights its disciplined growth strategy.

📋 Description

• Independently process travel claims in accordance with associated policies • Serve as the first point of contact for reporting claims and initiating the claims process • Handle incoming calls from and make outgoing calls to claimants and suppliers in a professional, positive, and proactive manner • Consistently meet established quantity and quality claims processing standards • Maintain current knowledge of Plans and effectively apply this knowledge to the payment of claims, customer service, and all other job functions • Gather essential information and assess coverage eligibility • Effectively communicate findings to claimants • Function independently within established guidelines

🎯 Requirements

• Ability to read, analyze and interpret general business materials, technical procedures, benefit plans and regulations • Effective time management skills • Ability to function independently within established guidelines • Excellent interpersonal, verbal, and written communication skills • Intermediate skill level in Microsoft Office programs • Problem/issue resolution capability • Ability to work effectively in a fast-paced team-based environment • Maintain HIPAA compliance

🏖️ Benefits

• Medical/Rx • Dental • Vision • Life Insurance • Disability Insurance • ESPP • 401k • Student Loan Assistance • Tuition Reimbursement • Free Mental Health & Enhanced Advocacy Services • Paid Time Off • Holidays • Preferred Partner Discounts