Support Coordinator

🕒 October 7

🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🦅 H1B Visa Sponsor

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👻 Ghost score 20%

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BlueCross BlueShield of Tennessee

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1952

🏥 Healthcare

💼 Consulting

🛡️ Insurance

Healthcare • Consulting • Insurance

BlueCross BlueShield of Tennessee is a leading health plan provider in Tennessee, serving 3. 4 million members. The company is committed to creating a workforce where everyone is valued, respected, and part of the team, emphasizing diversity and inclusion. They offer a range of career opportunities, including internships through their BlueBridge program, enabling new professionals to transition from college to work. BlueCross BlueShield of Tennessee also focuses on providing exceptional customer service and community care, striving to make a difference in the healthcare industry. It is an independent licensee of the Blue Cross Blue Shield Association and a qualified health plan issuer in the Health Insurance Marketplace.

📋 Description

• Support members’ physical, behavioral, and social health and well-being • Assist members in finding and maintaining competitive, integrated employment • Navigate challenging relationships to ensure members receive necessary services • Perform intake, enrollment, and ongoing assessments • Develop and maintain Person-Centered Plans • Monitor and maintain overall service provision • Partner with members and families to identify needed supports and direct services for health, employment, and independent or community living goals • Collaborate with clinical and social support colleagues to meet members’ physical, behavioral health, and long-term service needs • Conduct thorough, objective face-to-face visits and assess members’ physical, behavioral, functional, psychosocial, financial, employment, and independent-living needs • Use authorization criteria for appropriate home and community-based services • Confirm authorized services are provided and members’ needs are met • Travel to members’ homes in Monroe, McMinn, and Polk County areas

🎯 Requirements

• RN with preference for current Developmental Disabilities Nurses Association certification as CDDN for RNs or DDC for LPNs, as applicable • Or B.S. in social work, nursing, education, human service, health care profession, or related field • Or meet federal requirements for a Qualified Developmental (or Intellectual) Disabilities Professional (QDDP or QIDP) • Or, in lieu of a degree, 5+ years’ experience as an independent Support Coordinator or case manager for service recipients in a 1915(c) HCBS Waiver • Completion of Personal Outcome Measures Introduction and Assessment Workshop trainings, when using the in-lieu-of-degree pathway • 2 years of experience in the healthcare industry or an operations-type environment • Valid driver's license • Various immunizations and/or associated medical tests may be required • Digital literacy assessment required • Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint • Ability to work independently with minimal supervision or in a team environment • Ability to solve problems and manage multiple assignments with critical deadlines • Strong organizational, interpersonal, oral, and written communication skills • Ability to manage multiple projects and tasks with an exceptional work ethic • For routine vehicle operation: valid driver's license, compliant auto insurance, and acceptable motor vehicle record • Must maintain compliance with the BCBST Driver Safety Program when applicable

🏖️ Benefits

• Mileage reimbursement for travel to members’ homes • Full-time employment • No on-call schedule • Employee position with VSHP Volunteer State Health Plan, Inc