VIP Travel Consultant

🕒 August 13

🇺🇸 United States – Remote

💵 $50k - $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

🦅 H1B Visa Sponsor

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Logo of BCD Travel

BCD Travel

10,000+ employees

Founded 2006

💼 Consulting

📦 Logistics

🏨 Hospitality

Consulting • Logistics • Hospitality

BCD Travel is a leading business travel management company that simplifies the conversation around corporate travel by offering integrated solutions and services to meet various program goals. With a global network spanning over 100 countries, BCD Travel provides tailored travel management services, risk management solutions, and innovative tools to enhance the travel experience for organizations and their employees. Their expertise in the travel industry has earned them multiple recognitions, and they are committed to sustainability and optimizing business travel programs.

📋 Description

• Provide high-touch service excellence to key client travelers • Handle incoming requests accurately and efficiently via phone, email, and other channels • Serve as the primary point of contact for executive-level travelers • Provide active travel consultation and upsell related products • Use BCD Travel tools and systems to complete requests • Search and confirm travel reservations • Guide customers according to client travel policies • Fulfill requests regarding DOT, TSA, passports, visas, and other necessary regulations • Apply travel supplier rules • Maintain, communicate, and expand knowledge of supported travel industries • Flex scheduling to accommodate operational needs

🎯 Requirements

• Experience in VIP travel • Working knowledge of the travel industry, policies, procedures, and processes • Strong skills in GDS Sabre • Strong verbal and written communication skills in English • Ability to accurately and efficiently handle requests through multiple channels • Strong understanding of client travel policies • Excellent knowledge and application of travel supplier rules • Knowledge of DOT, TSA, passport, and visa regulations • Flexibility in scheduling is a core requirement

🏖️ Benefits

• Flexible working hours and work-from-home or remote opportunities • Opportunities to grow your skillset and career • Generous vacation days • Mental, physical, and financial wellbeing tools • Travel industry professional perks and discounts • Inclusive work environment where diversity is celebrated • Reasonable and necessary accommodations

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