Document Coordinator

🕒 6 days ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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BD

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1897

🏥 Healthcare

🏭 Manufacturing

⚕️ Healthcare Insurance

💰 $24M Grant on 2020-07

Healthcare • Manufacturing • Healthcare Insurance

BD (Becton, Dickinson and Company) is a global medical technology company dedicated to advancing the world of health. It focuses on developing innovative technologies, services, and solutions to improve safety and efficiency in healthcare. BD offers a wide range of products including medication management solutions, surgical solutions, cervical cancer screening, drug delivery systems, and laboratory services. The company is also involved in infection risk management and provides advanced clinical insights to enhance patient outcomes. With a commitment to global health sustainability and social investing, BD is a leader in healthcare technology and services worldwide.

📋 Description

• Contact physician office staff via phone, fax, and/or email to obtain medical documentation • Develop and maintain knowledge of medical supplies and/or insurance guidelines • Identify and professionally resolve customer service-related issues • Work with Sales Operations to identify and support customer service-related initiatives aligned with company goals and objectives • Meet or exceed daily, weekly, and monthly inbound or outbound call goals and productivity measurements • Adhere to phone activity and compliance standards, including Medicare guidelines, HIPAA, ACW, and minimum call volumes • Track daily production and submit daily sales logs to the direct supervisor • Work within Special Projects, Progress Notes, and/or Service Ticket Team as business needs require

🎯 Requirements

• Minimum High School Diploma or general education degree (GED) • Minimum 1 year call center or customer service experience; medical industry experience preferred • Ability to read, analyze, and interpret medical supply publications, technical procedures, and/or training tools • Ability to write internal and external business correspondence and effectively present information and respond to questions • Ability to apply intermediate math skills and calculate discounts, interest, commissions, proportions, and percentages • Ability to solve practical problems and interpret written, oral, diagram, or schedule instructions • Advanced analytical reasoning, including forecasting exponentials within workflow processes and reasoning against outside factors • Knowledge of Microsoft Office Applications • Ability to utilize call center telecommunications software • Ability to work late shift 9:30 AM–5:30 PM EST once a week and first shift EST on other days

🏖️ Benefits

• COVID-19 vaccination may be required for certain roles, with testing potentially available and/or required • Workplace accommodation requests considered pursuant to applicable law • Opportunities to learn, grow and thrive • Face-to-face collaboration supporting learning, progress, and success

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