Field Applications Specialist

🕒 September 3

🐊 Florida, Illinois, +11 more states – Remote

🐊 Florida – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote 🚗 Michigan – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote

💵 $95.6k - $153k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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BD

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1897

🏥 Healthcare

🏭 Manufacturing

⚕️ Healthcare Insurance

💰 $24M Grant on 2020-07

Healthcare • Manufacturing • Healthcare Insurance

BD (Becton, Dickinson and Company) is a global medical technology company dedicated to advancing the world of health. It focuses on developing innovative technologies, services, and solutions to improve safety and efficiency in healthcare. BD offers a wide range of products including medication management solutions, surgical solutions, cervical cancer screening, drug delivery systems, and laboratory services. The company is also involved in infection risk management and provides advanced clinical insights to enhance patient outcomes. With a commitment to global health sustainability and social investing, BD is a leader in healthcare technology and services worldwide.

📋 Description

• Lead customer onboarding from purchase through implementation • Deliver application-focused training tailored to customer workflows and expertise levels • Educate customers on best practices to maximize instrument and application performance • Support initial setup, validation, and readiness of customer workflows • Provide advanced application support and troubleshooting across instruments and workflows • Resolve complex technical challenges with customers and coordinate escalations with internal teams • Serve as a trusted scientific advisor for ongoing application needs • Drive utilization through proactive engagement and scientific consultation • Advise customers on workflow optimization and improved outcomes • Identify gaps and recommend best-practice solutions • Enable customers to achieve measurable success with technologies and reagents • Strengthen customer satisfaction, retention, and value realization • Build trusted relationships with scientific stakeholders • Identify opportunities to expand application usage and workflow breadth • Surface unmet needs for additional products, reagents, or capabilities • Partner with Account Managers and Technical Sales Specialists on growth opportunities • Contribute insights to territory and account development strategies • Collaborate with commercial, technical sales, service, and marketing teams • Support coordinated account-based customer engagement strategies • Provide field insights to product development and training programs • Contribute to a team-based customer success model

🎯 Requirements

• Bachelor’s degree in life sciences or related field • Hands-on experience with flow cytometry applications and cell sorting • Strong troubleshooting capabilities across complex workflows • Ability to translate scientific concepts into practical application • Strong training, communication, and presentation skills • Valid driver’s license with at least 3 years of driving history • Ability and willingness to travel extensively (60–70%), including multi-day overnight travel • Advanced degree in life sciences or related field preferred • Experience with spectral flow cytometry preferred • Experience operating and troubleshooting cell sorters preferred • Prior customer-facing application support or training experience preferred • Familiarity with FlowJo, Infinicyt, OMIQ, or FCS Express preferred • Experience in workflow optimization and method development preferred • Experience working cross-functionally in commercial or field environments preferred • Residence in Philadelphia, PA, or Atlanta, GA preferred

🏖️ Benefits

• Comprehensive Total Rewards program • Reward and recognition opportunities • Competitive compensation and benefits programs • Learning, growth, and development opportunities • Workplace accommodations considered pursuant to applicable law • COVID-19 vaccination testing may be available and/or required in some locations