Account Manager – Branded Promotional Merchandise

November 21

🏖️ New Jersey – Remote

Although this job is listed in New Jersey, this company may be open to hiring remote in other states.

💵 $70k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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BDA, LLC

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Merchandising • Retail • Marketing

BDA, LLC is a leading merchandise agency that specializes in creating custom promotional products and experiences that connect meaningfully with clients. With over 40 years of experience, the company offers a wide range of services including promotional merchandise, retail solutions, branded apparel, point of purchase displays, product development, and more. BDA works with various industries such as automotive, beverage, CPG, entertainment, financial, fitness, gaming, hospitality, retail, sports, and technology. The company is known for its commitment to excellence, creativity, and innovative approach in building brand affinity and customer loyalty through merchandise.

501 - 1000 employees

Founded 1989

🛒 Retail

📋 Description

• Develop and nurture long-term relationships with existing clients • Act as main point of contact for clients, addressing their inquiries and concerns promptly and professionally • Understand clients’ promotional objectives, target audience, budget and deadline constraints to offer tailored promotional merchandise solutions • Advise clients on the most suitable merchandise solutions that align with their marketing goals and brand image. • Stay updated on industry trends, product knowledge, and best practices to provide informed recommendations • Understand BDA business units and services to evaluate and identify opportunities to upsell or cross-sell additional products, programs, or services to existing clients • Create compelling proposals & presentations that showcase the value of our products and services • Develop proactive strategy, presentation and pitches for client opportunities • Prepare accurate and competitive quotes for clients based on their requirements • Facilitate the order process from ideation through delivery, ensuring all details are accurately recorded and communicated to internal teams. • Coordinate and collaborate with client service coordinators, production associates, and other cross-functional teams (design, logistics, purchasing etc) to deliver on spec and on time. • Monitor client satisfaction and address any issues to ensure a high level of customer retention. • Conduct post-order follow-ups to gather feedback and assess the success of the promotional project/program • Meet and exceed assigned sales targets and contribute to BDA’s revenue growth while working within assigned budgets and forecasts. Deliver results by achieving short and long-term sales and profitability goals. • Stay informed about the competitive landscape and industry trends to enhance our offerings and maintain a competitive edge. • Manage contact and opportunity database and execute strategic account plans • Exude high levels of professionalism when interacting with clients, internal partners and external vendors and agencies

🎯 Requirements

• 3+ years proven experience in sales, account management, or a customer facing role. • Experience in Promotional Products or Merchandising Industry required • Proven track record of increasing sales and business opportunities through client development • Proficient in MS Office suite (Excel, Outlook, Word, Powerpoint) • Proficiency in using CRM software and other relevant tools for sales and order management. (Salesforce preferred)

🏖️ Benefits

• robust PTO • vacation • a volunteer day • holidays and summer Fridays • medical • dental • vision • life • AD&D insurance • 401k • tuition reimbursement • mental health and financial wellness programs • professional development opportunities