Senior Systems Integration Manager

đź•’ 6 days ago

🇺🇸 United States – Remote

đź’µ $135k - $155k / year

⏰ Full Time

đźź  Senior

đź‘” Manager

đź‘» Ghost score 13%

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Logo of Beacon Biosignals

Beacon Biosignals

11 - 50 employees

🏥 Healthcare

đź’Ľ Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Beacon Biosignals is a company focused on powering precision medicine for the brain. Their EEG neurobiomarker platform is engineered to accelerate clinical trials and enable new treatments for patients with neurological and psychiatric diseases. The platform captures a rich array of the brain's activity in real time and utilizes machine learning to analyze EEG data for treatment efficacy, dose selection, and population stratification. Beacon Biosignals partners with biopharma companies, academic medical centers, and neurotechnology developers to improve the diagnosis and treatment of neurological and psychiatric diseases.

đź“‹ Description

• Serve as the technical subject matter expert across the full customer lifecycle, from technical discovery through implementation and expansion • Partner with Sales on strategic opportunities, technical evaluations, and enterprise stakeholder conversations • Lead technical discovery sessions covering clinical, operational, workflow, integration, and security requirements • Deliver customer presentations, workflow demonstrations, proof-of-concept activities, and executive business reviews • Partner with Customer Support and Technical Services to accelerate customer time-to-value and adoption • Translate customer goals, operational requirements, and technical constraints into scalable solution recommendations • Design and document repeatable implementation, adoption, and expansion workflows • Identify and fix process gaps and workflow friction • Build tools, playbooks, and technical assets for repeatable commercial execution • Provide documentation to Security teams and AI committees for health-system approvals • Manage third-party solutions engineers, API providers, and integration partners, and stand up usable integrations • Identify customer trends, product gaps, and workflow opportunities • Synthesize customer feedback into recommendations for Product and Engineering • Help prioritize commercial enablement work supporting market growth and customer outcomes • Optimize commercial systems, tools, and workflows across the customer journey • Support CRM, analytics, demo environment, and enablement technology administration, optimization, and adoption • Build dashboards and reporting on customer health, adoption, and commercial performance • Train internal teams and standardize processes • Connect Commercial, Product, Engineering, Clinical, and Operations teams • Drive alignment on customer priorities, technical readiness, and commercialization strategy • Influence scalable customer experience while maintaining technical and clinical rigor

🎯 Requirements

• 4+ years of experience in implementation, solutions engineering, or sales engineering roles in health tech, medtech, or SaaS • Bachelor's degree in Biomedical Engineering, Computer Science, or a related technical discipline; equivalent practical experience will be considered • Direct experience working with enterprise customers in a technical, operational, or consultative capacity • Track record of supporting enterprise-level technical sales and implementations end-to-end • Strong background in software integrations, APIs, and data interoperability (HL7/FHIR preferred) • Familiarity with healthcare IT systems and interoperability standards (EHR/EMR, PACS, LIS) and hospital data environments • Working understanding of U.S. healthcare systems, reimbursement models, and regulatory environments (HIPAA, FDA, CMS) • Working knowledge of medical terminology and clinical workflows • Demonstrated success working cross-functionally with product, engineering, customer-facing, and commercial teams • Proficiency with CRM systems (e.g., Salesforce, HubSpot), analytics and reporting tools, demo environments, and Microsoft Office Suite • Preferred: experience in digital health, healthcare SaaS, medical devices, diagnostics, or SaMD, particularly sleep medicine, neurology, or physiologic monitoring • Preferred: experience owning implementations, integrations, or workflow design • Preferred: experience working with regulated products or FDA submissions • Preferred: exposure to cloud architectures (AWS/Azure/GCP) or machine learning workflows

🏖️ Benefits

• Equity • PTO • Remote work experience supported by robust asynchronous work practices • In-person office hubs available in Boston and New York

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