Billings and Collection Specialist

🔥 7 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Logo of Berkeley Payments

Berkeley Payments

11 - 50 employees

Founded 2005

💳 Fintech

🏦 Banking

Fintech • Banking • Payments

Berkeley Payments is a financial technology company that specializes in creating and managing virtual and physical payment cards, enabling real-time payments, and providing a broad set of financial solutions. Their platform offers a collection of features including low-cost transactions, spending controls, and card issuing through an Open-API system tailored for banking apps, gig workers, and loyalty programs. With an emphasis on security and compliance, Berkeley Payments supports various financial institutions by embedding sophisticated money movement services into their offerings.

📋 Description

• Own the full billing lifecycle from month-end invoicing and collections through reconciliation and new-program setup • Drive the transition from manual invoicing to an automated billing engine • Map and standardize billing logic across 40+ line items and varied billing drivers • Create invoicing templates and scalable workflows that reduce manual input, cycle time, and errors • Partner with Finance leadership and Tech to specify, test, and roll out billing automation tooling and integrations across QuickBooks Online, Payhub, and client A/R platforms • Document billing processes and build auditable, repeatable controls • Prepare and issue month-end client invoices and reconcile associated cost and revenue GLs • Set up billing for new contracts and programs by interpreting agreements and confirming applicable fees, rates, periodicity, and indexation • Investigate invoicing discrepancies, pricing variances, and billing disputes • Reconcile billed amounts to processor and issuer activity and flag material variances • Prevent revenue leakage and ensure all billable activity is captured accurately • Prepare client statements of account • Own the accounts receivable ledger, aging schedule, collections cadence, cash receipts, and short-payment investigations • Design and run reminder sequences for outstanding balances • Recommend escalations, payment plans, and write-offs • Fulfil client funding, fund transfer, and invoice settlement requests • Settle invoices by credit card • Track and report DSO, aging, collections effectiveness, and revenue leakage KPIs to the VP Finance • Support month-end close, billing-to-GL reconciliation, records maintenance, and audits • Implement annual contractual price increases • Provide invoice data and analytics to FP&A • Own and triage the shared accounting mailbox • Manage high-volume client and internal requests • Liaise between Finance and Sales/CSM on contract-to-bill setup

🎯 Requirements

• 2–3 years of experience in billing, collections, accounts receivable, or a related finance function • Business, accounting, or finance background • Comfortable analyzing billing data, tracking metrics, and drawing conclusions from numbers • Hands-on experience streamlining manual processes or building toward automation, including templates, Excel macros, workflow, or AI tools • Working knowledge of QuickBooks Online • Strong Excel skills, including pivot tables, lookups, and structuring large datasets • Comfort reading contract fee schedules and translating them into invoice line items • Strong written communication skills • Comfortable managing a high volume of ad hoc requests across multiple platforms • Ability to learn Metabase, Zoho CRM, Google Workspace, Payhub, Ariba, and Coupa on the job • High attention to detail • Exposure to SQL (MySQL) is an asset • ERP experience such as NetSuite is a bonus • Payments or fintech industry experience is an asset, not a requirement

🏖️ Benefits

• Competitive salaries • Excellent health and dental benefits • Insurance benefits • Remote work • Casual work environment • Opportunities and support for ongoing learning, growth, and career development • A fantastic work culture

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