Enterprise Architect – Reverse Logistics

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Best Buy Canada

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2002

🛒 Retail

🛍️ eCommerce

Retail • eCommerce

Best Buy Canada is a leading retailer offering a wide range of consumer electronics, appliances, and related products. Operating both online and through physical stores, Best Buy Canada provides an extensive selection of items, from technology gadgets like computers and smartphones to home appliances and entertainment systems. The company also offers various support services, including the Geek Squad for tech assistance, trade-in programs, and electronics recycling. Best Buy Canada aims to provide customers with competitive deals, including refurbished and outlet products, and emphasizes customer privacy and personalized shopping experiences through its policies and services.

📋 Description

• Own the domain technology roadmap — current-state assessment, target-state architecture, capability maps, and sequenced transition plans aligned to enterprise investment cycles. • Lead architecture governance, including design reviews, architecture decision records (ADRs), and standards of compliance across your domain. • Partner with product, engineering, and business teams to evaluate technology options, define integration patterns, and ensure solutions align with enterprise standards and long-term strategy. • Define and evolve end-to-end architecture for the return's lifecycle — return initiation, routing, triage, refund orchestration, restock, refurbishment, and secondary-market disposition. • Architect integrations across order management (OMS), warehouse management (WMS), transportation management (TMS), inventory, finance, and carrier ecosystems. • Partner with Supply Chain, Store Operations, and Customer Care leaders to drive improvements in return cycle time, recovery value, and cost-to-serve.

🎯 Requirements

• 5+ years of enterprise architecture experience in consumer-facing retail, with exposure to domains such as store systems, omnichannel, supply chain, or reverse logistics. • Proven experience owning technology roadmaps, capability maps, and architecture governance (design reviews, ADRs, standards). • Demonstrated ability to translate business strategy into target-state architectures, transition plans, and sequenced investment cases. • Working knowledge of at least one EA framework (TOGAF, Zachman, or ArchiMate). • Strong technical foundation in cloud platforms (Azure preferred), microservices, APIs, event-driven integration, and data architecture. • Experience working within an agile enterprise architecture environment.

🏖️ Benefits

• Remote-first work environment • Employee discounts on awesome tech from day one. • Flexible health benefits and wellness program. • TFSA and RRSP programs. • 100% matched company pension plan. • Training programs to build new and transferable skills.