Senior Product Manager

🕒 June 3

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Bestpass

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2001

🚗 Transport

☁️ SaaS

Transport • SaaS

Bestpass is a toll management platform that simplifies the process of managing tolls for fleets. The company provides a hassle-free solution with a single statement for all toll activity, offering advanced analytics and comprehensive coverage across major U. S. toll roads. Bestpass aims to reduce manual work and violations by consolidating toll accounts into one system, thereby improving fleet operations and bringing significant cost savings. Trusted by fleets nationwide, Bestpass offers both regional and plate-only coverage and provides fleet managers with 24/7 online access to toll data.

📋 Description

• Work closely with the VP of Product and Senior Leadership to gain a deep understanding of the product vision, direction, and needs within your product area. Promote the vision throughout the company to ensure Development, Sales, Customer Experience, and Marketing efforts are aligned and moving in concert. • Define and continuously evolve lean product methodologies and processes within your product area, setting a strong example of best practices. • Lead and scale a continuous discovery practice, coaching internal stakeholders on customer-centric product thinking. • Drive synthesis of user research, interviews, and prototype feedback into clear, actionable strategic recommendations for leadership and cross-functional teams. • Own and maintain product documentation standards within your area. Define and review requirements, user stories, epics, and acceptance criteria for complex product functions and features. • Own the Product Owner seat at the Agile table by setting priorities, unblocking the team, and keeping delivery aligned with the product vision. • Coordinate and lead cross-functional teams through the full product lifecycle including design, development, testing, and post-launch assessment for major product releases. • Navigate ambiguity and competing priorities to balance business objectives with customer needs, making principled trade-offs and presenting clear recommendations to leadership. • Drive strategic decisions on scope and delivery, defining MLP (Minimum Lovable Product) thresholds while maintaining a long-term product vision. Serve as the senior internal authority on your product area across all teams. • Define and own a product analytics framework within your area. Lead analysis of adoption, usage trends, and business outcomes. Synthesize user feedback from multiple channels into a prioritized roadmap of impactful enhancements, and present recommendations to leadership. • Own the release governance process within your product area, ensuring product quality, scope integrity, and delivery timelines across multiple concurrent workstreams. Conduct and oversee QA acceptance testing and coordinate user acceptance testing. • Partner with customers and key stakeholders to validate strategic concepts, themes, and prototypes. Define, track, and report on product-area KPIs tied to business outcomes. • Provide clear, consistent communication to leadership on roadmap status, product impact, and priorities, including risks, trade-offs, and mitigation plans. • Own and continuously refine the product backlog, applying strategic prioritization to maximize business value and team throughput.

🎯 Requirements

• The Senior Product Manager position is focused on strategic growth and product leadership. • You will define and drive initiatives that accelerate revenue, user retention, and market expansion by synthesizing deep customer insight with rigorous quantitative analysis to set the product direction for growth. • You will own key growth metrics and lead cross-functional alignment across design, engineering, marketing, and analytics teams to achieve and exceed company growth targets. • Primary responsibilities include defining product strategy, leading discovery and roadmap planning, championing stakeholder alignment, and ensuring all product initiatives are executed in line with the broader product vision. • This position is a senior leadership role where you will mentor team members, influence decisions within your product area, and drive a product-led, customer-focused evolution of Fleetworthy platforms.

🏖️ Benefits

• Exceptional ability to communicate complex product strategy, system architectures, and technical concepts to leadership, cross-functional, and customer audiences. • Deep experience working within lean product methodologies, particularly in fast-moving SaaS environments. Proven track record contributing to product strategy for a SaaS platform. • Demonstrated expertise creating detailed product documentation, business cases, and strategic roadmaps. • Proven ability to lead, influence, and align cross-functional stakeholders without direct authority. • Highly inquisitive mindset with strong presence; able to drive resolution of ambiguous, complex challenges. Exceptional prioritization, time management, and organizational skills across multiple strategic initiatives. • Strong technical, analytical, and strategic planning skills, including experience defining and tracking product KPIs. Demonstrated ability to perform under pressure and deliver results. • Experienced in managing multiple high-visibility product workstreams simultaneously. Deep customer empathy combined with the ability to build internal consensus and drive innovative solutions. • Ability to lead Product Management across complex user interface, information architecture, and backend data reconciliation and integration workstreams. • Proficiency in SQL and the ability to independently analyze data to inform product decisions and support business cases. • BS/BA degree in Technology, Business, or equivalent; MBA or related advanced degree a plus. • Minimum 6–8 years of product management experience; prior experience in a senior or lead PM capacity is a plus.