Senior Product Manager – In-Store Tasks

🕒 May 28

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Instacart

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🛍️ eCommerce

🚗 Transport

🛒 Retail

💰 $232M Venture Round on 2021-11

eCommerce • Transport • Retail

Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.

📋 Description

• Own data collection experiences — from how shoppers receive and action tasks in-store, to efficiently collect data for inventory and store maps, monitoring and optimizing this as we scale. • Build deep understanding of shopper workflows and operational pain points to design tools that improve scanning accuracy, speed, and shopper satisfaction. • Work closely with retail partners to ensure our tooling integrates naturally into their in-store environments. • Partner with enterprise sales and retailer success teams to support partner onboarding, drive adoption of new features, and contribute to shopper, customer and retailer NPS and retention. • Define platform solutions that scale across retailer sizes, store formats. • Represent the in-store task roadmap with internal stakeholders and, where relevant, with external partners.

🎯 Requirements

• 4+ years of product management experience, ideally within operationally complex physical environments • You've built products end-to-end and know how to drive initiatives from early concept through scaled delivery. • You're highly data-literate and comfortable navigating ambiguity with analytical rigor, using data to prioritize ruthlessly and make sound tradeoffs. • You communicate complex ideas with clarity and influence — aligning cross-functional teams and senior stakeholders around shared goals without direct authority. • You understand the shopper and retailer experience deeply, and you hold yourself accountable to meaningful customer and commercial outcomes. • You operate with an entrepreneurial mindset, comfortable moving fast in evolving environments while maintaining high standards.

🏖️ Benefits

• Instacart provides highly market-competitive compensation and benefits in each location where our employees work. • The role is eligible for a new hire equity grant as well as annual refresh grants. • Please read more about our benefits offerings.