Product Manager

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🕒 May 14

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HostPapa

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2006

☁️ SaaS

🌐 Web 3

🛍️ eCommerce

SaaS • Web 3 • eCommerce

HostPapa is a web hosting company that provides a variety of hosting solutions including shared web hosting, WordPress hosting, VPS hosting, and reseller hosting. They also offer additional services such as domain registration, website building tools, business email services, and security features like SSL certificates. HostPapa prides itself on its 24/7 award-winning customer support available globally, ensuring that customers receive assistance in their preferred language and timezone. With a focus on small businesses, HostPapa aims to empower customers to achieve their online goals with reliable and high-performance hosting services.

📋 Description

• Be the owner of product KPIs, including revenue, ARPU, churn, and customer satisfaction metrics • Own product life cycle, including product and market research, competitive analysis, roadmap development, iterative product development, feature releases, and product launches • Create and maintain Product Descriptions • Responsible for managing pricing and costs • Invest in understanding the customer and identifying areas of improvement to deliver the optimal experience • Communicate clear objectives with marketing, sales, and support channels to deliver on product performance • Translate product strategy into detailed requirements for prototyping and technical design by collaborating with engineering • Provide direction to the marketing team on product promotions and offers, and aids for sales channel • Partner with the engineering team to define requirements, prioritize work, and do product testing • Pilot products to pressure test assumptions • Provide product demos and training • Track and analyze success metrics • Support other tasks or projects as assigned to meet team and business needs

🎯 Requirements

• Strong communicator with the ability to create content and present ideas to different audiences • Excellent ability to use qualitative and quantitative data sources to advise decision-making • Experience collaborating with other teams to build alignment across the organization • Familiarity with delivering products iteratively by working very closely with engineering teams • Experience coordinating and prioritizing against time, scope, and resources • Excellent ability to communicate vision, roadmap, and requirements • Strong understanding of the hosting industry or related industries, including web development • Familiar and comfortable with AI tools and technologies • Prior experience working with SCRUM or other agile methodologies will be considered a plus

🏖️ Benefits

• Work from anywhere - this is a remote opportunity • A competitive salary that values you and your unique skill sets • Career advancement & professional development opportunities to help you reach your full potential • Flexible work arrangements to support work/life balance