Director, Pharmacy Operations

🔥 0 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🔴 Lead

💊 Pharmacist

👻 Ghost score 10%

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BioScript Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

📦 Logistics

🏥 Healthcare

💊 Pharmaceuticals

Logistics • Healthcare • Pharmaceuticals

BioScript Solutions is a Canadian specialty pharmacy and specialty-care services provider that helps patients with chronic and complex conditions access specialty drug therapies. The company operates infusion clinics and pharmacies, runs patient support programs, and offers wholesale pharmaceutical distribution and third-party logistics to manufacturers, payors and healthcare practitioners across Canada. BioScript focuses on patient-centred care, medication delivery and care coordination to improve health outcomes and simplify access to specialty treatments.

📋 Description

• Develop and execute a strategic roadmap for specialty pharmacy operations aligned with organizational goals and industry trends • Drive operational efficiencies through process standardization, automation, and technology integration • Lead continuous improvement initiatives enhancing quality, safety, and cost-effectiveness • Establish, monitor, and optimize KPIs measuring operational success and service excellence • Identify opportunities for expansion, innovation, and competitive differentiation • Ensure compliance with federal, state/provincial, and industry regulations, including HIPAA, FDA, DEA, and accreditation standards • Maintain proper licensure and adherence to pharmacy laws and regulations • Partner with compliance teams on risk mitigation strategies • Develop and manage operational budgets, forecasting, and financial analysis • Identify cost-saving opportunities and initiatives to enhance revenue streams • Collaborate with leadership on business growth, market expansion, and payer contract negotiations • Champion patient-centric care models improving medication adherence, clinical outcomes, and patient experience • Build partnerships with providers, manufacturers, and payers • Develop and implement innovative patient support programs • Provide direction, set measurable goals, and hold team members accountable • Coach, develop, and support team members through feedback, performance reviews, and career development planning • Foster a high-performing, inclusive team culture aligned with company values and business objectives

🎯 Requirements

• Bachelor’s or Doctor of Pharmacy (PharmD) degree required • Active pharmacist license in good standing • 7+ years of progressive leadership experience in specialty pharmacy or healthcare operations • Strong understanding of specialty medications, reimbursement models, and payer relationships • Experience with accreditation processes and specialty pharmacy regulatory requirements • Financial acumen with experience in budgeting, forecasting, and P&L management • Strong leadership, decision-making, and strategic thinking abilities • Excellent communication and stakeholder management skills • Proficiency in pharmacy management systems and operational analytics • English proficiency required • Bilingualism (French and English) may be required depending on the specific role, location, and organizational needs

🏖️ Benefits

• Flexible remote work options • Growth opportunities and support for pursuing new skills, expanding knowledge, and advancing careers • Competitive salary • Incentive program • Comprehensive benefits package • Inclusive and accessible work environment • Healthy and safe work environment • Accommodations available on request during the selection process