Project Manager – Program Implementation Manager

🔥 16 hours ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 10%

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BioScript Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

📦 Logistics

🏥 Healthcare

💊 Pharmaceuticals

Logistics • Healthcare • Pharmaceuticals

BioScript Solutions is a Canadian specialty pharmacy and specialty-care services provider that helps patients with chronic and complex conditions access specialty drug therapies. The company operates infusion clinics and pharmacies, runs patient support programs, and offers wholesale pharmaceutical distribution and third-party logistics to manufacturers, payors and healthcare practitioners across Canada. BioScript focuses on patient-centred care, medication delivery and care coordination to improve health outcomes and simplify access to specialty treatments.

📋 Description

• Oversee planning, implementation, and tracking of projects and activities related to business development opportunities for NavieGo Patient Programs • Onboard new programs and support expansion of existing programs • Work with BioScript business units and divisions to launch new partners and expand existing business • Lead business onboarding projects collaboratively with cross-functional teams • Lead partner and drug manufacturer meetings and manage day-to-day partner communications • Work with vendors, stakeholders, and partners to integrate processes and manage collaboration • Document project challenges, service needs, and competitive aspects • Provide industry and partner trend recommendations and the voice of the customer • Develop project charters defining governance, scope, objectives, stakeholders, feasibility, and strategic alignment • Develop comprehensive project plans, timelines, communication plans, meeting cadence, and resource allocation • Identify and manage project risks and define completion objectives and measures • Execute project activities according to schedule and coordinate internal and external stakeholder meetings • Report project status to leadership and keep key stakeholders informed • Recommend information technology strategies, policies, and procedures • Maintain project files and documentation • Review work quality and ensure regulatory, quality, ethics, and legal compliance • Monitor deliverables, scope, schedule, and budget; adjust plans as needed • Track and escalate project issues and risks • Evaluate outcomes, document lessons learned, implement process improvements, and transition projects to operations • Report patient safety information according to adverse event and product quality complaint requirements • Perform other duties as required

🎯 Requirements

• Post-secondary education or equivalent • 4+ years of experience in implementation, customer onboarding, or project management, acquired through a combination of education and experience • 3–5 years of experience in healthcare or pharmaceutical-related fields is an important asset • PMP certification is an asset • Direct and relevant experience managing several competing projects for multiple partners and clients • Excellent relationship and client management experience • Demonstrated ability to influence, collaborate, and negotiate cross-functionally • Experience leading or working within a project management function and collaborating with diverse teams and portfolios • Change management experience, including establishing processes or new services • Ability to manage multiple projects and prioritize competing demands in a dynamic, complex, fast-paced environment • Product implementation experience is an asset • General knowledge of reimbursement, patient support programs, database elements, and functionality • Excellent interpersonal and communication skills and passion for teamwork • English proficiency required • Bilingualism in French and English required for this position to effectively communicate with internal and external stakeholders

🏖️ Benefits

• Growth opportunities and career advancement • Competitive salary • Incentive program • Comprehensive benefits package • Flexible remote work options • Healthy and safe work environment • Accessible and inclusive workplace • Accommodations available on request