Operations Manager – Compliance, Project Management

November 14

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Logo of Black Spectacles

Black Spectacles

Education • eCommerce • SaaS

Black Spectacles is a company that provides comprehensive study materials and resources for individuals preparing for the Architect Registration Examination (ARE) 5. 0. Their offerings include flashcards, practice exams, quizzes, videos, virtual workshops, and a community for ARE test-takers. Black Spectacles guarantees success on the first attempt, promising to pay for retakes if necessary. They offer various subscription tiers tailored to different study needs and preferences, ensuring accessibility to all six divisions of the ARE 5. 0. The company prides itself on being a trusted source for ARE prep, with a reported higher success rate compared to the national average. Beyond study materials, Black Spectacles fosters a supportive community where members can engage and exchange advice. They are recognized as the first NCARB-approved ARE test prep provider.

11 - 50 employees

Founded 2010

📚 Education

🛍️ eCommerce

☁️ SaaS

📋 Description

• Manage IT and compliance policies, cybersecurity training, and readiness for external audits (e.g., SOC2). • Ensure strong internal controls and defense systems are in place. • Maintain organized systems for contracts, renewals, and compliance documentation. • Guide business planning cycles, Rocks/KPIs, and quarterly/annual strategy sessions. • Use Bloom Growth (or similar software) to track execution and progress. • Enforce process documentation standards and maintain one clear operating manual for the company. • Plan and execute semi-annual company Summits, including scheduling, bookings, logistics, and budgeting. • Oversee the lifecycle of company-issued laptops and devices (purchasing, shipping, set-up, secure offboarding/disposal). • Coordinate with vendors for IT support, software installs/updates, and system access. • Manage SaaS tools and system permissions across the organization.

🎯 Requirements

• Proven ability to manage cross-functional projects from planning through execution, with strong attention to documentation and accountability. • Experience with structured business operating systems or disciplined planning cycles (e.g., EOS, OKRs, KPIs, waterfall). • 6+ years of professional experience in operations, IT, or compliance, ideally in a small–mid-sized company (<300 employees). • Bachelor’s degree in business, operations, or a related field preferred. • Demonstrated ability to manage compliance processes such as contracts and renewals. • Experience with IT systems, cybersecurity practices, and equipment lifecycle management (directly or via vendors). • Familiarity with external audit frameworks (e.g., SOC2) is a plus but not required. • Proven strength in process documentation, enforcement, and optimization. • Highly analytical and detail-oriented, with the ability to tie operations decisions to measurable impact. • Comfortable working remotely and independently, with strong accountability. • Ability to travel twice a year for in-person planning sessions and company events.

🏖️ Benefits

• Work From Home: Enjoy the flexibility of working remotely year-round. • Comprehensive Benefits: Starting day one, access to BCBS Health, Dental, Vision, Disability, and Life Insurance coverage. • Savings & Retirement Plans: Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), and a 401(k) plan with a company match of up to 4%. • Generous Paid Time Off: Accrue up to 3 weeks of vacation annually, along with 8 holidays, 2 floating holidays, and up to 1 week of sick leave. • Referral Program: Earn rewards by referring top talent to our team. • Team Building: Enjoy semi-annual team gatherings and events that foster collaboration and camaraderie.

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