Provider Capacity & Scheduling Specialist

đź•’ 4 days ago

🇺🇸 United States – Remote

đź’µ $65k - $72k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

đź‘» Ghost score 20%

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Logo of Blackbird Health

Blackbird Health

1 - 10 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

Blackbird Health is a mental health practice dedicated to assisting kids and young adults with social, developmental, and school-related challenges. For nearly a decade, Blackbird Health has been eliminating the trial and error from diagnosis and treatment to achieve faster and more effective outcomes. It offers a virtual-first model with optional in-person care, providing quick service through personalized assessments, diagnoses, and treatments. The practice specializes in addressing issues such as anxiety, depression, ADHD, autism, and more, utilizing a comprehensive range of therapies and support systems.

đź“‹ Description

• Manage provider templates, capacity, and availability across clinics • Partner with clinical leaders to align provider schedules with contracts, patient demand, and business priorities • Build and manage provider schedule templates and slot capacity in AthenaHealth • Own provider availability workflows, including PTO requests, schedule freezes, and panel transitions • Build initial schedules and ramp plans for onboarding providers • Maintain operational trackers for caseloads, psychiatric re-evaluations, and system updates • Identify and resolve schedule errors proactively • Standardize and automate scheduling documentation to reduce administrative burden for managers

🎯 Requirements

• 2+ years of experience in healthcare operations, provider scheduling, or care coordination • Working knowledge of electronic health record (EHR) systems • Strong proficiency in Google Sheets or Microsoft Excel • Proven track record of managing detailed operational workflows with zero slip-ups • Excellent communication and team collaboration skills • Direct experience with AthenaHealth EHR (nice to have) • Background in behavioral health or pediatric healthcare operations (nice to have)

🏖️ Benefits

• Medical, Dental & Vision coverage • 401k (with a company match) • Employer-paid life insurance coverage • Generous paid time off • Opportunities for career growth • Diverse and experienced leadership team, supportive work culture

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