Delivery Lead – PMO Director, AI, Data & Customer Transformation

🕒 October 9

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $190k - $280k / year

⏰ Full Time

🟠 Senior

🤖 Artificial Intelligence

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Blend360

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

🏨 Hospitality

✈️ Travel

💰 $100M Private Equity Round on 2022-08

Healthcare • Hospitality • Travel

Blend360 is a professional services company specializing in AI, data analytics, and data-driven solutions. They work with Fortune 1000 and large enterprise brands to tackle significant challenges by integrating people and artificial intelligence. Blend360 focuses on several domains including business intelligence, data engineering, data science, MLOps, and data governance. Their industries of expertise encompass financial services, energy, healthcare and life sciences, retail, technology, media & telecom, and travel & hospitality. Blend360 is recognized for their AI and data solutions, having earned accolades such as "AI-Enabling Solution of the Year" and being listed among the "Top Generative AI Service Providers 2024.

📋 Description

• Lead a portfolio of strategic AI, data, digital, and customer transformation programs from discovery through production launch and adoption • Establish project charters, roadmaps, governance models, milestones, workstreams, and success measures • Create and maintain PMO standards, delivery frameworks, RACI models, reporting templates, and stage gates • Coordinate strategy, architecture, data engineering, analytics, AI, CRM, MarTech, product, and operations teams • Translate complex business objectives into initiatives, requirements, and priorities • Manage risks, issues, dependencies, scope changes, budgets, capacity, and escalations • Run operating reviews, steering committees, client meetings, status reports, and decision forums • Guide initiatives through discovery, assessment, proof of concept, implementation, production launch, and adoption • Ensure solutions are practical, scalable, well-governed, and aligned with enterprise architecture and data strategy • Support business development, proposals, estimates, statements of work, and client presentations • Develop reusable delivery playbooks and improve planning and execution processes • Coach delivery managers, project managers, and team members • Track business value including adoption, revenue impact, retention, efficiency, cycle time, data quality, and customer experience outcomes

🎯 Requirements

• 10+ years of experience in program delivery, PMO leadership, management consulting, digital transformation, data strategy, or technology delivery • Experience leading complex, multi-workstream programs for enterprise or Fortune 500 clients • Hands-on experience with AI readiness, data modernization, Customer 360, identity resolution, CDPs, CRM, MarTech, analytics, or composable data platforms • Experience with Agile, hybrid, and traditional project delivery methods • Experience creating governance structures and delivery processes • Exceptional communication and executive presentation skills • Strategic and delivery-focused operating ability • Experience with estimates, budgets, staffing models, proposals, and statements of work • Bachelor's degree or equivalent professional experience • Must be willing to travel to Stamford, CT • Preferred: background in consulting, agencies, systems integration, or high-growth transformation practices • Preferred: experience taking AI or data initiatives from strategy or proof of concept into production at scale • Preferred: track record of building or scaling a PMO, delivery practice, or consulting capability • Preferred: professional certifications such as PMP, PgMP, SAFe, Scrum, Lean, or similar • Preferred: experience managing distributed or global teams • Preferred: familiarity with cloud data platforms, marketing technology ecosystems, CRM platforms, and modern analytics environments

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401K • PTO • Paid holidays • Commuter benefits • Spending accounts • Life insurance • Disability coverage • EAPs • Competitive benefits program supporting the health and financial well-being of employees and their families

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