Delivery Director

🕒 6 days ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $160k - $200k / year

⏰ Full Time

🔴 Lead

👔 Director

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Blue Acorn iCi

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

🏥 Healthcare

Consulting • Marketing • Healthcare

Blue Acorn iCi is a leading provider of digital transformation solutions, focused on delivering high-impact digital experiences for businesses. They specialize in technologies such as enterprise content management, commerce strategy, customer intelligence, and data-driven optimization. As an Adobe Accredited Partner, Blue Acorn iCi utilizes platforms and systems to enhance business efficiencies and site performance, working with clients across industries like consumer packaged goods, retail, financial services, healthcare, and media. Their services include ecommerce development, digital experience consulting, and performance marketing, aiming to create seamless and personalized customer journeys.

📋 Description

• Responsible for all delivery aspects such as productivity, quality, and milestone achievement • Owns project margin attainment and revenue achievement • Serve as the ultimate point of escalation for the project team and the client. • Hold quarterly business reviews for strategic clients • Ensure proper process and SDLC are being followed across all projects • Align with agreed upon architectural principles provided by Solution Consulting and technical resources within the talent network • Ensure value metrics are established and tracked for our projects • Ensure team members have access to the tools and materials they need to deliver in their day-to-day activities. • Provide performance feedback on project team members. • Work with People Leaders and Mentors to ensure the robust development of all individuals. • Ability to train and mentor development staff • Ability to train and mentor direct managers as well as technical staff. • Ability to coach and guide employees through career paths • Align with Talent Management on project resourcing and staffing needs • Assist with recruiting, interviewing, and hiring to fill immediate needs as well as plan for forecasted growth • Review and sign off on SOWs for new accounts • Create SOW’s and Change Orders as needed for existing business • Engage with Value Design Realization team to participate in the Sales to Delivery lifecycle • Own existing account growth goals by growing existing team and establishing new work streams. • Negotiate contracts, rates and team model changes for current clients

🎯 Requirements

• Minimum of 8-10 years' experience managing enterprise engagements. • 15+ years IT industry experience with a minimum 10+ years of experience in services delivery organization • Experience at professional services company such as an agency or consulting firm • Experience working in eCommerce / Digital Services • Experience managing and growing a portfolio of business • Excellent communication (written and oral) and interpersonal skills • Excellent leadership and management skills • Proven ability to work creatively and analytically in a problem-solving environment • Ability to travel up to 25% as needed • Experience working on projects with Adobe applications is not required, but is considered a plus. • Experience with Adobe Commerce, Salesforce Commerce Cloud, Shopify+ platforms • Experience with Adobe Experience Manager (AEM) or other CMS • Knowledge of or ability to understand technologies such as HTML, CSS, SOAP, REST, Git, AEM • Ability to communicate and document technical designs to both internal and external technical resources • Capable of driving and defending design models and best practices • Thorough and deep knowledge of the Software Development Life Cycle and Agile processes. • Bachelor’s degree, preferably in computer science or business and/or equivalent experience in IT industry

🏖️ Benefits

• medical, dental and vision insurance • life insurance • disability • paid time off • 401(k)