Business Banking Relationship Manager

🕒 September 24

🌽 Illinois – Remote

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💵 $65k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 11%

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Logo of BMO U.S.

BMO U.S.

5001 - 10000 employees

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

BMO U. S. is a diversified financial services company operating in the United States. It offers a broad range of financial products and services including personal and business banking, mortgage services, investments, financial planning, insurance, and wealth management. Additionally, it provides commercial loans, commercial mortgages, and other financial solutions tailored for small businesses and large enterprises. The company places a strong emphasis on customer service and offers digital and cross-border banking solutions to meet the needs of diverse clients. BMO U. S. is also involved in asset management and capital markets operations, making it a full-service financial institution.

📋 Description

• Cultivates, builds, and manages relationships with a portfolio of small business clients • Builds a pipeline of new business and increases BMO’s market share • Develops and executes sales strategies to attract new business clients and expand existing relationships • Develops internal and external networks and referral sources • Generates appointments and opportunities through targeted sales efforts • Develops and executes business and relationship management plans to achieve customer retention objectives • Identifies prospective customers and cross-sells additional products and services • Develops client rapport, credibility, and trust • Understands the local market and develops relationships with centres of influence • Delivers exceptional customer service and provides expertise, responsive service, and support • Expands wallet share within the assigned portfolio • Answers inquiries and provides accurate information about business banking products and services • Understands customer needs and offers financial solutions aligned with customer goals • Resolves or escalates issues • Develops solutions and recommendations based on business strategy and stakeholder needs • Provides advice and guidance on solution implementation • Breaks down strategic problems and analyzes data to provide insights and recommendations • Monitors and tracks performance and addresses issues • Coordinates database management in adherence with data governance standards • Builds change management plans and leads or participates in change management activities • Provides input into operational program planning and implementation • Executes timely, accurate, and efficient work • Supports development and promotion of business/group programs • Applies risk management, security, safeguarding, confidentiality, and regulatory procedures • Identifies risks and takes appropriate actions to maintain operational integrity • Works independently on complex tasks and exercises judgment to solve problems

🎯 Requirements

• Typically 4–6 years of relevant experience • Post-secondary degree in related field of study or equivalent combination of education and experience • Strong financial analysis skills • Ability to interpret financial statements • Ability to assess creditworthiness • Ability to provide actionable insights to drive business growth and mitigate risk • Strong knowledge of business banking products • Knowledge of lending processes and loan documentation • Knowledge of supporting policies, procedures, and technologies • Strong experience with customer sales and service • Technical proficiency gained through education and/or business experience • Verbal & written communication skills - In-depth • Collaboration & team skills - In-depth • Analytical and problem solving skills - In-depth • Influence skills - In-depth • Data driven decision making - In-depth • Must comply with applicable laws, regulations, Bank policies, procedures, ethical standards, security and safeguarding requirements

🏖️ Benefits

• Health insurance • Tuition reimbursement • Accident and life insurance • Retirement savings plans • Performance-based incentives • Discretionary bonuses • Other perks and rewards • In-depth training and coaching • Manager support • Network-building opportunities • Tools and resources to reach new milestones • Reasonable accommodations for individuals with disabilities

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