Spécialiste des opérations de prêts

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BMO U.S.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

BMO U. S. is a diversified financial services company operating in the United States. It offers a broad range of financial products and services including personal and business banking, mortgage services, investments, financial planning, insurance, and wealth management. Additionally, it provides commercial loans, commercial mortgages, and other financial solutions tailored for small businesses and large enterprises. The company places a strong emphasis on customer service and offers digital and cross-border banking solutions to meet the needs of diverse clients. BMO U. S. is also involved in asset management and capital markets operations, making it a full-service financial institution.

📋 Description

• Provide day-to-day delivery of critical lending operations processes, including loan administration and servicing activities • Execute payments, transactions, service requests, administrative activities, and fulfillment of stakeholder inquiries within service level agreements • Gather and format data into regular and ad-hoc reports and dashboards • Support change management execution and sustainment activities • Organize work information to ensure accuracy and completeness • Process service requests, transactions, and queries within applicable service level agreements • Distribute, collect, file, and manage documentation and information • Provide problem-solving support and handle escalations • Process, review, and verify loan information and documentation • Check and reconcile information and documentation; identify and resolve discrepancies • Escalate issues according to guidelines • Communicate and collaborate with internal and external stakeholders • Collaborate on development and implementation of new processes and systems and improvements to existing ones • Maintain understanding of regulatory requirements and operational risks • Support development of tools and delivery of training • Analyze issues and determine next steps • Apply BMO’s Risk Management Framework, risk culture, approved risk appetite, policies, laws, and regulations

🎯 Requirements

• Typically 2–3 years of relevant experience • Post-secondary degree in a related field is desirable, or equivalent combination of education and experience • Good knowledge and experience using relevant systems and technology • Good knowledge of the business unit’s products, services, processes, and controls • Good knowledge of business risk and regulatory requirements • Good prioritization skills • Good PC skills, including MS Word, Excel, and PowerPoint • Specialized knowledge • Good verbal and written communication skills • Good organization skills • Good collaboration and team skills • Good analytical and problem-solving skills • Fluency in French and English required to support clients and team members inside and/or outside Quebec

🏖️ Benefits

• Health insurance • Tuition reimbursement • Accident and life insurance • Retirement savings plans • Performance-based incentives • Discretionary bonuses • Other perks and rewards • In-depth training and coaching • Manager support • Network-building opportunities