
5001 - 10000 employees
🛡️ Insurance
💼 Consulting
📦 Logistics
Insurance • Consulting • Logistics
BMO U. S. is a diversified financial services company operating in the United States. It offers a broad range of financial products and services including personal and business banking, mortgage services, investments, financial planning, insurance, and wealth management. Additionally, it provides commercial loans, commercial mortgages, and other financial solutions tailored for small businesses and large enterprises. The company places a strong emphasis on customer service and offers digital and cross-border banking solutions to meet the needs of diverse clients. BMO U. S. is also involved in asset management and capital markets operations, making it a full-service financial institution.
🔥 1 hour ago
🇨🇦 Canada – Remote
💵 $70k - $150k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🤖 QA Automation Engineer
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5001 - 10000 employees
🛡️ Insurance
💼 Consulting
📦 Logistics
Insurance • Consulting • Logistics
BMO U. S. is a diversified financial services company operating in the United States. It offers a broad range of financial products and services including personal and business banking, mortgage services, investments, financial planning, insurance, and wealth management. Additionally, it provides commercial loans, commercial mortgages, and other financial solutions tailored for small businesses and large enterprises. The company places a strong emphasis on customer service and offers digital and cross-border banking solutions to meet the needs of diverse clients. BMO U. S. is also involved in asset management and capital markets operations, making it a full-service financial institution.
• Build and operate enterprise-scale endpoint automation across a large device fleet • Develop and enhance health-check and fix remediations for Windows and SCCM environment variables, Registry.pol corruption, key services, Co-Management evaluations and Software Center cycles • Partner with support and engineering teams to convert recurring issues into repeatable, safe and auditable automations • Reduce manual effort and support tickets through automation • Monitor, restore and support mission-critical systems 24/7/365 • Monitor and restore infrastructure, applications and security while meeting service-level agreements • Provide Help/Service Desk support and coordinate Incident Management • Deploy changes to production and engage third-party providers during incidents • Respond immediately to production program or system problems • Participate in testing cycles and deploy, implement and provision applications and infrastructure • Provide technical expertise and oversight on the production floor • Recommend and implement solutions based on issue analysis and business implications • Identify emerging issues and trends to inform decision-making • Conduct independent analysis and assessment to resolve strategic issues • Monitor and track performance and address issues • Analyze data and information to provide insights and recommendations • Participate in internal and external regulatory inspections • Develop and implement countermeasures to improve production, equipment reliability and compliance • Provide end-to-end technology support and root-cause analysis across computers, applications, networks and storage • Promote new processes, systems, technology and operational capabilities • Proactively monitor system performance and identify operational improvements • Support deployments and manage implementation issues through resolution • Perform initial triage, investigation and fast issue/incident resolution • Monitor technical infrastructure, applications and business transactions through automated systems and instrumentation • Provide inbound call assistance to end users for application, technical and IMACD needs • Collaborate across the bank and develop operational knowledge assets • Promote adherence to standards and industry best practices • Strengthen operational capability through knowledge sharing, mentoring and communities of practice • Stay current with industry technical and business trends through professional associations, practice communities and individual learning • Provide specialized consulting, analytical and technical support • Exercise judgment to diagnose and solve problems within established rules • Work independently and handle non-routine situations • Apply BMO’s Risk Management Framework and make sound, risk-informed decisions that protect assets and comply with policies, laws and regulations
• Advanced PowerShell skills, including production-ready scripting, modular design, robust logging and error handling • Hands-on Microsoft Intune experience with remediation-style work • SCCM / MECM operational experience • Strong production troubleshooting skills with a break/fix mindset and ownership • Experience working in an Agile, fast-paced environment and collaborating cross-functionally • Typically 4–7 years of work experience in an IT or business environment and/or BS/BA or MBA/MS in computer science, engineering, information systems, math or business • Understanding of IT operating processes and mandatory standards for monitoring, logging and alerting • Knowledge of support and operations practices, concepts and technology through formal training and/or work experience • Technical and/or business functional knowledge of systems, tools, timing and dependencies • Deep technical proficiency gained through extensive education and business experience • In-depth verbal and written communication skills • In-depth collaboration and team skills • In-depth analytical and problem-solving skills • In-depth influence skills • In-depth data-driven decision-making skills • Ability to work a 7.5-hour shift between 7:00 a.m. and 6:00 p.m., Monday through Friday • Ability to participate in on-call/pager rotation approximately one week per month • Risk-informed decision-making aligned with BMO policies, standards, laws and regulations
• Performance-based incentives • Discretionary bonuses • Health insurance • Tuition reimbursement • Accident and life insurance • Retirement savings plans • In-depth training and coaching • Manager support • Network-building opportunities • Tools and resources to reach new milestones • Accommodations available on request during the selection process
Apply Now🕒 5 days ago
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