
51 - 200 employees
📦 Logistics
🚗 Transport
🛍️ eCommerce
Logistics • Transport • eCommerce
BorderBuddy is a company dedicated to transforming the customs brokerage industry by leveraging advanced technology to simplify and streamline the customs process. Founded over a decade ago, BorderBuddy offers services such as duty calculation, customs brokerage, and car importation, particularly for e-commerce. Their mission focuses on enhancing transparency and efficiency in the customs process, exemplified by their free online calculator for instant duty and tax estimates.
🔥 4 minutes ago
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51 - 200 employees
📦 Logistics
🚗 Transport
🛍️ eCommerce
Logistics • Transport • eCommerce
BorderBuddy is a company dedicated to transforming the customs brokerage industry by leveraging advanced technology to simplify and streamline the customs process. Founded over a decade ago, BorderBuddy offers services such as duty calculation, customs brokerage, and car importation, particularly for e-commerce. Their mission focuses on enhancing transparency and efficiency in the customs process, exemplified by their free online calculator for instant duty and tax estimates.
• Prepare and independently review customs documentation for processing and entry releases • Handle internal and external inquiries by phone, email, and Slack • Complete files accurately and promptly in compliance with company and customs policies • Document notes and instructions for clients, freight forwarders, CBSA, carriers, and other stakeholders • Maintain and update the client database • Research knowledge and solutions proactively • Prioritize deadlines and manage work reliably • Independently manage and resolve challenging situations • Process B3/CAD entries in accordance with Company, CBSA, and CBP compliance standards • Correct rejected Canada Customs entries • Assign HS tariff classifications accurately • Support the sales team and cross-sell BorderBuddy services • Maintain professional status through exams or conferences • Support modern technology-enabled clearance workflows, including ecommerce parcel-level processing and automated brokerage tools • Communicate with clients, customs authorities, carriers, freight forwarders, and other stakeholders • Report to the Customs Operations Manager for Canada
• Minimum of one (1) to three (3) years of experience in a customs brokerage role • Hands-on experience processing all modes of transport • Diploma or degree in a related field • Post-secondary or business courses in a related industry are a plus • Experience with CANdata is an asset • CCS designation or other industry-related certification; LCB designation is a plus • Excellent verbal and written communication skills • Strong attention to detail and task orientation • Proactive problem-solving skills and ability to work under pressure • Strong organizational skills, flexibility, and reliability • Proficiency in English is required • Knowledge of French, Spanish, Cantonese, or Mandarin is an asset • Proficiency with computers and software • Must be a team player and collaborate across brokerage and technology teams • Must reside and work from within Canada • Availability for rotating day, evening, and weekend shifts; weekend work required on a rotating basis
• Health & dental benefits • RRSP contribution • Tuition reimbursement programs • Professional training • Paid time off • Relaxed work atmosphere • Supportive work environment • BorderBuddy will provide all required IT equipment • Career development opportunities
Apply Now🔥 6 hours ago
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