Senior Data Analyst, Network Optimization

🕒 October 21

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

📉 Data Analyst

👻 Ghost score 10%

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Brightside Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Brightside Health is an online mental health service provider that offers personalized care for individuals experiencing anxiety, depression, PTSD, bipolar disorder, and more. They provide both therapy and psychiatric services, including medication management, through a virtual platform. Brightside takes a personalized approach with 1:1 support, quick access to licensed professionals, and a focus on measurable results. Their innovative offerings include a Crisis Care program specifically for individuals with a high risk of suicide. The service is designed to be accessible and is covered by insurance, providing convenient mental health care options for patients aged 13 and up.

📋 Description

• Build and maintain the forecast model for network capacity versus patient demand across all 50 state markets and multiple clinical care programs • Guide where and when the company invests in clinician supply • Partner with Network Operations and Clinical Talent on measurement and insights for clinician recruitment, onboarding, and retention • Develop frameworks measuring clinical quality, therapeutic alliance, and patient panel balance at clinician and market levels • Partner with Product and Engineering to design and run experiments on patient scheduling experiences and clinician-facing product features • Serve as the primary analytics partner for the Network POD • Explain drivers behind performance metric changes and connect them to OKRs, clinical outcomes, and financial outcomes • Present insights and experiment results to leadership • Contribute to AI-powered analytics infrastructure governing metric reliability and enabling deeper analysis • Develop and document data models for KPI reporting and agentic analytics • Solve ambiguous problems with systematic, scalable solutions

🎯 Requirements

• 8+ years of analytics experience • Master's degree or equivalent practical experience • Expert-level SQL and data modeling in a cloud data warehouse (e.g., BigQuery/GCP) • Track record of writing clean, performant, well-documented code • Hands-on experience developing and scaling a dbt project, including testing, documentation, and governed metric definitions • Strong forecasting and econometric modeling skills • Ideally, experience with operations research methods such as capacity planning, supply-demand optimization, and resource allocation • Experience designing, running, and interpreting A/B tests and other experiments • Proficiency with data visualization tools (e.g., Tableau) • Fluency with AI tools and MCPs • Ability to turn complex analyses into clear business recommendations • Excellent written and verbal communication • Comfortable with ambiguity and a fast-moving startup environment • Preferred: experience in the healthcare industry • Preferred: experience in an interdisciplinary/cross-functional field • Preferred: startup experience

🏖️ Benefits

• Stock options/equity • Fully paid for comprehensive health care (medical, dental, vision) • Pet Insurance • Life Insurance & Short / Long Term Disability • 401k Plan • Unlimited PTO and sick leave • Parental Leave • 100% Remote work • Additional memberships and perks

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