Brocade SAN Engineer

Job not on LinkedIn

September 30

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

⚔️ Virginia – Remote

Although this job is listed in Virginia, this company may be open to hiring remote in other states.

💵 $108k - $172.8k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👷🏻‍♀️ Engineer

🦅 H1B Visa Sponsor

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Broadcom

WebsiteLinkedInAll Job Openings

Hardware • Telecommunications • SaaS

Broadcom is a global technology company that designs, develops, and supplies a broad range of semiconductor and infrastructure software solutions. The company serves the data center, networking, software, broadband, wireless, and storage and industrial markets. Broadcom is known for its innovative solutions in semiconductor and software businesses that enable the delivery of data and video content globally. Additionally, Broadcom is committed to maintaining privacy and accessibility standards in its digital interactions and customer service.

10,000+ employees

Founded 1961

🔧 Hardware

📡 Telecommunications

☁️ SaaS

💰 Post-IPO Equity on 2017-10

📋 Description

• Proactively engage with customers to support their SAN infrastructure and mitigate project risks • Schedule and provide regular Customer Operational Reviews to assigned Premier Accounts • Directly manage critical or high-visibility situations and project manage account recovery activities, delivering status and post-mortem documentation • Work closely with customers to understand and document SAN Fabric design, end-to-end interoperability matrix, and growth projections • Respond promptly to customer needs and lead all customer communication during events • Ensure accuracy of customer inventory and assist internal teams with support contract renewals and sales activities • Analyze Customer Operating Environment reporting, provide recommendations, and drive actions • Develop and maintain Brocade customer operational procedures documentation • Troubleshoot basic networking protocols and Ethernet issues • Maintain current industry trends, competition, and technical/product knowledge relevant to Brocade customers • Schedule: Monday through Friday, occasional weekend or overnight hours, and on-call as required

🎯 Requirements

• Bachelor's degree and 8+ years of related experience required • In-depth knowledge of networking technologies and protocols, specifically storage area networking (SAN) • SAN domain experience required • Brocade associate and professional certifications desirable • Customer-focused with record of developing successful relationships with external and internal customers • MS Office / Google Suite expertise • Record of successfully managing complex IT projects • Ability to rapidly adapt and adopt to new technologies • Excellent customer communication (Verbal and Written), problem-solving, planning, and organization skills • Works cooperatively with others and ability to work cross-functionally in a rapidly changing organization • Additional Language (Spoken business level) a plus • Successful implementations of current-generation SAN products, especially Brocade products • Experience implementing and customizing monitoring tools and features in SAN products • Experience with OpenSSL and certificate implementation • Experience with Linux and/or Windows server implementations • Availability nights and weekends and ability to join conference calls or attend live troubleshooting sessions

🏖️ Benefits

• Discretionary annual bonus • Equity in accordance with equity plan documents and equity award agreements • Medical, dental and vision plans • 401(K) participation including company matching • Employee Stock Purchase Program (ESPP) • Employee Assistance Program (EAP) • Company paid holidays • Paid sick leave and vacation time • Paid Family Leave and other leaves of absence