Brushfire
11 - 50 employees
☁️ SaaS
🤝 B2B
Event Management • SaaS • B2B
Brushfire is a comprehensive event management platform that facilitates online and in-person ticketing, registration, and virtual events. It is trusted by over 30,000 events annually, providing solutions for ticketing, registration, event apps, and management for a range of events from small gatherings to large festivals. The platform offers customizable event pages, virtual streaming capabilities, and custom apps to enhance attendee engagement. Brushfire is known for its user-friendly interface, responsive customer support, and flexible pricing options that include no startup or annual fees, giving event organizers control over ticketing costs. It serves various organizations, including nonprofits, churches, and corporations.
Customer Service Representative, Seasonal Part-Time
🕒 July 31
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Brushfire
11 - 50 employees
☁️ SaaS
🤝 B2B
Event Management • SaaS • B2B
Brushfire is a comprehensive event management platform that facilitates online and in-person ticketing, registration, and virtual events. It is trusted by over 30,000 events annually, providing solutions for ticketing, registration, event apps, and management for a range of events from small gatherings to large festivals. The platform offers customizable event pages, virtual streaming capabilities, and custom apps to enhance attendee engagement. Brushfire is known for its user-friendly interface, responsive customer support, and flexible pricing options that include no startup or annual fees, giving event organizers control over ticketing costs. It serves various organizations, including nonprofits, churches, and corporations.
📋 Description
• Answer calls and respond to emails from event attendees • Provide outstanding customer service to event attendees • Assist event organizers with changes to their events and placing orders • Work primarily during weekends and weekday evenings • Follow the event’s stated customer service policies
🎯 Requirements
• Attentive listening and concise verbal communication skills • English speaking and hearing ability to effectively and efficiently communicate over the phone • Computer, internet, and keyboard proficiency • Thrives in a team environment • Calm and composed under high call volume periods • Motivated to learn independently without guided instruction • Good organization and time management
🏖️ Benefits
• 100% remote work • In-person team-building events once a year • Open, candid communication • Flexible work arrangements
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