Customer Onboarding Manager

🔥 12 hours ago

🇨🇦 Canada – Remote

💵 $65k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚀 Onboarding Specialist

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Bucketlist Rewards and Recognition

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

💼 Consulting

📣 Marketing

👥 HR Tech

Consulting • Marketing • HR Tech

Bucketlist Rewards and Recognition is a platform that provides tools for employee recognition and rewards. The company focuses on helping businesses strengthen company culture, boost morale, increase productivity, and retain talent by creating a customized recognition and rewards marketplace. Their offerings include personalized rewards, automated achievements, and various integrations with existing HR and messaging systems. Bucketlist Rewards serves businesses globally, offering solutions to recruit and retain top talent, motivate teams, and build thriving remote teams.

📋 Description

• Own the complete end-to-end onboarding journey for SMB, mid-market, and enterprise clients from post-sale handoff through launch and early adoption • Manage multiple concurrent implementations across competing timelines and stakeholder needs • Lead kickoff meetings, platform walkthroughs, training sessions, and milestone check-ins • Guide clients through platform configuration, program design, and launch planning using Bucketlist best practices • Demonstrate platform features, configuration options, integrations, and recommended program design • Collaborate cross-functionally to manage risks, resolve blockers, and complete launch requirements • Maintain accurate project documentation • Deliver a clear, comprehensive handoff to the Customer Success Manager following launch

🎯 Requirements

• 3+ years of experience in customer onboarding, implementation, or customer success within a B2B SaaS company • Experience supporting SMB, mid-market, and enterprise clients, including complex, multi-stakeholder implementations • Ability to manage multiple client projects with strong organization, prioritization, and attention to detail • Excellent presentation, facilitation, and verbal communication skills • Strong understanding of SaaS platforms, integrations, and technical troubleshooting fundamentals • Ability to build trust with senior leaders, HR teams, and cross-functional partners • Proactive, adaptable, and solution-focused approach in a fast-paced, evolving environment • Bachelor’s degree in Business, Digital Marketing, Human Resources, or a related field preferred • Equivalent professional experience will also be considered • Experience with HR technology, employee engagement, or rewards and recognition platforms • Background in change management, internal communications, or program adoption • Familiarity with enterprise security, procurement, or implementation processes • Bilingual proficiency in French or Spanish

🏖️ Benefits

• Growth opportunities • 100% remote work • Flexible paid time off in addition to paid vacation days • Health, dental, and vision care • EFAP • Annual paid day off and money to spend on personal bucket-list items • Home office support • Learning and development funding • Rewards and recognition programs • Performance-based bonuses