Technical Delivery Manager 2, Technical Engagement Manager 2

🕒 July 1

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Bugcrowd

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $30M Series D on 2020-04

Consulting • Healthcare • Logistics

Bugcrowd is a leading platform that provides continuous security testing solutions, enabling organizations to stay ahead of cyberthreats. By leveraging a global community of trusted security researchers, Bugcrowd offers services such as penetration testing as a service, vulnerability disclosure, bug bounty programs, and attack surface management. The company assists industries such as financial services, healthcare, and technology in identifying and prioritizing vulnerabilities, ensuring proactive protection against potential cyber attacks. Driven by data and AI, Bugcrowd's comprehensive approach integrates seamlessly with existing systems to streamline the remediation of security issues, enhancing the overall security posture of its clients.

📋 Description

• Lead the end to end technical onboarding and configuration of Bug Bounty, Vulnerability Disclosure, Red team and pentest programs for new and existing customers. • Translate customer security requirements into tailored program designs and platform configurations. • Conduct technical program reviews, kickoff meetings, and walkthroughs with customers and internal stakeholders. • Troubleshoot technical issues related to platform integrations, vulnerability workflows and reporting. • Act as a technical point of contact during program launches, ensuring smooth transitions and early success. • Provide expert guidance on offensive security engagements, vulnerability triage, communication workflows, and integration best practices. • Collaborate closely with the Customer Relationship Managers and sales teams to align technical delivery with customer expectations. • Partner with Line of Business Owners, Product, Engineering and Operations team to relay customer feedback and advocate for feature enhancements. • Assist in developing and improving internal onboarding playbooks, technical documentation, and enablement materials. • Support continuous improvement of delivery processes to drive consistency, quality and scalability. • Maintain deep expertise in Bugcrowd’s platform capabilities, bug bounty program models, and pentesting methodologies. • Stay informed on industry trends and evolving security practices to provide innovative customer solutions.

🎯 Requirements

• 4+ years of experience in a customer-facing technical role such as implementation, solutions architecture, technical program management, or professional services. • Deep knowledge of pentest, bug-bounty and red-team methodologies. • Strong problem solving skills and ability to manage multiple projects simultaneously • Excellent written & verbal communication with customer facing mindset • Ability to work collaboratively in a cross functional environment.

🏖️ Benefits

• Health insurance • Flexible work hours • Paid time off