
1 - 10 employees
Founded 2018
💼 Consulting
👥 HR Tech
📚 Education
Consulting • HR Tech • Education
Bloom is a full-service HR and DEI consulting firm that specializes in providing fractional HR services, recruitment, and diversity, equity, and inclusion training. Since 2017, Bloom has been dedicated to helping companies enhance their HR practices and employee experiences, ensuring that organizations develop inclusive cultures that support growth. With offerings like the Bloom Academy for training and the Petal digital HR hub, Bloom aims to streamline HR processes and provide resources tailored to meet the needs of businesses of all sizes.
🕒 April 2
🇨🇦 Canada – Remote
💵 $50k - $60k / year
⏰ Full Time
🟢 Junior
👫 Community Manager
🚫👨🎓 No degree required
👻 Ghost score 42%
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1 - 10 employees
Founded 2018
💼 Consulting
👥 HR Tech
📚 Education
Consulting • HR Tech • Education
Bloom is a full-service HR and DEI consulting firm that specializes in providing fractional HR services, recruitment, and diversity, equity, and inclusion training. Since 2017, Bloom has been dedicated to helping companies enhance their HR practices and employee experiences, ensuring that organizations develop inclusive cultures that support growth. With offerings like the Bloom Academy for training and the Petal digital HR hub, Bloom aims to streamline HR processes and provide resources tailored to meet the needs of businesses of all sizes.
• Manage the day-to-day social community across Instagram, TikTok, Facebook, and other social platforms • Respond to comments, direct messages, and mentions in a timely, on-brand manner • Build genuine relationships through thoughtful, engaging, and personalized interactions • Provide customer support through social channels regarding products, orders, and general inquiries • Escalate complex or sensitive customer issues to appropriate internal teams • Engage proactively by liking, commenting, and participating in conversations • Monitor brand mentions and conversations • Track community sentiment, trends, and recurring feedback and share insights with the team • Help maintain a positive, inclusive, and brand-aligned online environment • Collaborate with the Social Marketing Specialist to support execution and enable strategy and growth initiatives
• 1–2+ years of experience in community management, customer service, or social media • Strong understanding of social media platforms including Instagram, TikTok, and Facebook • Exceptional written communication skills and ability to adapt tone to reflect brand voice • Ability to connect with people and create positive customer experiences • Responsiveness, organization, and ability to manage multiple conversations simultaneously • Customer-first mindset with empathy, positivity, and attention to detail • Proactive approach to engagement and relationship-building • Ability to collaborate and communicate effectively with cross-functional teams • Flexibility to adapt to changing priorities in a fast-paced environment • Strong organizational and time-management skills • Availability to work Wednesday–Sunday, 12 PM–8 PM ET
• 3 weeks of paid vacation per year • 5 additional flex days • $1,500 CAD annual health spending account • $250 CAD annual period & menstrual budget • $1,000 CAD annual allowance towards Poppy & Peonies product • $400 CAD home office setup allowance • Fully remote work opportunity • Domestic or international travel for team gatherings and events
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