Junior CRM Retention

Job not on LinkedIn

🕒 4 days ago

🦬 Montana – Remote

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⏰ Full Time

🟢 Junior

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 18%

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Logo of Bullfinch

Bullfinch

11 - 50 employees

Founded 2020

💸 Finance

⚡ Energy

☁️ SaaS

Finance • Energy • SaaS

Bullfinch is a company specializing in financial solutions for renewable energy systems. It offers financing options for solar panels, battery storage systems, wallboxes, and heat pumps, available through installment purchases or leasing plans. With the introduction of their rate or leasing models, Bullfinch aims to enhance customer experience and ensure cost-effective energy solutions. They provide seamless integration with existing processes through a comprehensive software platform, which helps manage and document client data and project details. Bullfinch operates internationally with teams in Berlin, Frankfurt, Barcelona, Madrid, and Zurich, and places a high importance on the quality of its installed components.

📋 Description

• Build and schedule retention journeys • Work with marketing automation workflows using platforms such as Bloomreach and Builder • Collaborate with Content, Design, Loyalty, and Customer Support teams • Assist in troubleshooting CRM workflows • Identify process enhancements to improve operational efficiency • Work with the Customer Service team to improve the experience for customers requesting additional rewards • Help execute campaigns that keep players engaged and active • Develop CRM operations expertise through structured training and hands-on experience

🎯 Requirements

• Comfort with new software and ability to quickly learn new platforms • Detail-oriented, accurate, and consistent work style • Effective communication skills • Ability to work independently while collaborating across departments • Self-starter attitude and proactive approach to identifying improvements • Willingness to transition into CRM operations and player engagement • Educational path is not a barrier to joining

🏖️ Benefits

• Structured training and hands-on experience • Real ownership over CRM operations • High visibility with senior leadership • Opportunity to build the retention function from the ground up • Opportunity to design best practices shaping company growth

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