Technical Specialist – Softlines

🕒 September 29

🗽 New York, Washington – Remote

🗽 New York – Remote ☕ Washington – Remote

💵 $90k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Bureau Veritas Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1828

💼 Consulting

🏗️ Construction

📦 Logistics

Consulting • Construction • Logistics

Bureau Veritas Group is a global leader in testing, inspection, and certification services. With a mission to shape a world of trust, the company serves 400,000 clients across 140 countries, ensuring that various industries meet quality, health, safety, and environmental standards. Bureau Veritas is committed to providing innovative services that enhance safety, improve efficiency, and support sustainable development.

📋 Description

• Provide technical, client, and business-line support for the Americas region and global business line • Support technical services, strategy, new product development, global processes, capacity planning, and technical governance • Identify opportunities for new products and revenue through service expansion, new service development, and customer inquiries • Monitor, develop, and manage technical aspects of regulatory-related services for Americas customers • Provide technical opinions, interpretations, and recommendations to clients and colleagues • Maintain and improve quality systems and technical service processes • Respond to technical questions through the Tech Inquiry Mailbox • Draft and develop SOPs, methods, work instructions, and standard interpretation practices • Develop and conduct technical training sessions across the Americas • Match client needs with Bureau Veritas testing offerings • Monitor customer inquiries and market trends to identify new service opportunities • Monitor regulatory and industry-standard changes and update or develop testing methodologies • Resolve technical issues and problems across the region • Participate in global processes and continuous improvement • Support client satisfaction initiatives with Lab Managers/Directors and Business Development teams • Support audits, correlation programs, complaint investigations, testing methodology adherence, and regional testing capacity alignment

🎯 Requirements

• Bachelor’s degree in a related field required • Minimum of 5 years of experience with customer services and/or direct customer interface • 2–3 years of relevant experience required in the assigned service line or related discipline • Extensive knowledge of applicable areas of expertise, concepts, processes, and equipment • Ability to interpret regulations and standards • Strong math skills and working knowledge of statistical procedures • Medium to high proficiency in Microsoft Office Suite, Lotus Notes, and statistical packages • Familiarity with laboratory instrumentation and equipment • Excellent oral and written communication skills, including presentation ability • Ability to travel up to 20% in the USA, with limited international travel • Master’s degree is a plus • For Manager track: more than 10 years of relevant experience, 5 years in marketing/product development/business development, and MBA is a plus