Client Services Lead

🕒 April 1

🇺🇸 United States – Remote

💵 $70k - $100k / year

⏰ Full Time

🟠 Senior

📁 Client Services

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 35%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Businessolver

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1998

💰 Private Equity Round on 2021-12

Businessolver, founded in 1998, is a trusted partner in benefits administration technology. With over two decades of experience, we aim to delight clients by transforming benefits administration into a year-round journey, driven by our core values. Our proprietary platform offers a personalized benefits experience for employees, empowering informed decision-making and cost control.

📋 Description

• Act as the primary liaison between clients and production teams • Conduct and manage client calls and provide comprehensive new client administrator training • Maintain all client documentation • Stay updated on product releases • Collaborate with clients on product updates • Drive continuous improvement in service delivery • Coordinate Annual Enrollment activities • Participate in sales finalist meetings and assist the sales team • Identify trends and training needs

🎯 Requirements

• 5+ years of experience working directly with clients in the employee benefits/benefit administration industry • Strong project management experience • In-depth understanding of benefit administration and employee benefit programs • Comfortable with technology and adept at navigating systems • Ability to troubleshoot issues • Experience with Human Resources and HRIS/payroll systems • Excellent relationship management, project management, and analytical skills • Ability to lead client meetings, deliver presentations, and build strong relationships • Proven ability to collaborate across functional areas • Resourceful problem solver

🏖️ Benefits

• comprehensive benefits package • quarterly bonus incentive plan