Healthcare Recruiter

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November 21

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CallTek

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B2B • Telecommunications • Healthcare Insurance

CallTek is a global leader in white-label technical support and business process outsourcing (BPO) services for technology operators and service providers. With over 19 years of experience, they offer a wide range of solutions including Technology as a Service (TaaS), field service management, network operations center (NOC) support, and remote patient monitoring. CallTek specializes in serving industries such as hospitality, healthcare, and multi-family housing by providing seamless on-site and remote technical support, project management, and customer service. Their extensive network of over 6,000 customer support agents offers 24/7 support in multiple languages, making them a trusted partner in amplifying business operations.

5001 - 10000 employees

Founded 2008

🤝 B2B

📡 Telecommunications

⚕️ Healthcare Insurance

📋 Description

• - VERBAL COMMUNICATION -Answers telephone, and takes inquiries or messages in an upbeat, professional manner. Communicates continually with associates and clients to evaluate service. Serves as liaison between associates and the Office Manager. • - CUSTOMER FOCUS - Responds promptly and courteously to all clients’ calls. Receives referrals and inquiries on the programs of this company. • - ADAPTABILITY- Assists with sales, marketing and public relations efforts. • - DECISION MAKING/JUDGMENT - Maintains integrity in every interaction with caregivers and clients. Ability to live the Right at Home vision, mission and core values. Ability to problem solve and make decisions in a fast-paced environment. • - ORGANIZATION - Schedules and coordinates day-to-day activities of caregivers. Performs payroll duties including verifying time sheets, updating telephony records, and computer input for payroll processing. Maintains documentation of associate work records in ClearCare and ensures current and complete personnel records for all home care associates. • - STRESS MANAGEMENT - Performs on-call coordinator duties as needed. Maintains professionalism in all interactions. Ability to multitask in a high-functioning office environment. • - LIKABILITY - Interviews, screens and tests all applicants, and provides a positive candidate experience. Assists with recruiting, associate hiring, orientations, in-services, disciplinary actions, etc. Serves as a team player within an office environment. Ability to relate to clients and care staff in a way that is sensitive to the unique needs of the individual. • - RESOURCEFULNESS- Other general office and clerical functions. Other duties as assigned by the Operations Manager • **Work Schedule **-Monday to Friday, 8AM – 5PM EST

🎯 Requirements

• - **Minimum of 5 years of experience as a healthcare recruiter ** • - Talent Sourcing -Proven ability to identify and attract qualified healthcare professionals using job boards, social media, and networking strategies • - Compliance Knowledge - Proficient in healthcare regulations, credentialing processes, and licensing. • - Interviewing & Screening - Skilled in evaluating candidates’ qualifications, experience, and cultural fit • - Strong Negotiation Skills - Ability to negotiate offers and manage expectations between candidates and hiring managers. • - Excellent Interpersonal Skills – Able to build and maintain strong relationships with candidates and internal stakeholders • - Time Management