Payroll and Human Resources Specialist

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November 3

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CallTek

WebsiteLinkedInAll Job Openings

B2B • Telecommunications • Healthcare Insurance

CallTek is a global leader in white-label technical support and business process outsourcing (BPO) services for technology operators and service providers. With over 19 years of experience, they offer a wide range of solutions including Technology as a Service (TaaS), field service management, network operations center (NOC) support, and remote patient monitoring. CallTek specializes in serving industries such as hospitality, healthcare, and multi-family housing by providing seamless on-site and remote technical support, project management, and customer service. Their extensive network of over 6,000 customer support agents offers 24/7 support in multiple languages, making them a trusted partner in amplifying business operations.

5001 - 10000 employees

Founded 2008

🤝 B2B

📡 Telecommunications

⚕️ Healthcare Insurance

📋 Description

• Process bi-monthly payroll for two companies (200+ employees) using **Netchex** software. • Ensure accurate **timekeeping**, resolve clock-in/clock-out discrepancies, and obtain necessary supervisor approvals. • Prepare and transmit payroll data to **QuickBooks** for invoicing and general ledger integration. • Manage HR administrative tasks such as **job postings, resume screening, and interview coordination** through Netchex. • Respond promptly to employee inquiries regarding payroll, leave, and HR policies. • Maintain compliance with company policies and **federal/state labor regulations**. • Collaborate with supervisors and the accounting team to ensure payroll accuracy and timely reporting. • Support **new hire onboarding** and maintain accurate and confidential employee records.

🎯 Requirements

• Minimum **3 years of experience** in payroll processing and HR support roles. • Strong knowledge of payroll systems- **experience with Netchex preferred** (ADP, Paychex, or similar acceptable). • Familiarity with **QuickBooks** or other accounting software. • Ability to **work independently** and manage multiple priorities. • Exceptional **attention to detail and accuracy** in handling financial data.