Implementation Manager

Job not on LinkedIn

🕒 September 12

⛰️ Colorado, Illinois, +13 more states – Remote

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💵 $50k - $60k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

👻 Ghost score 0%

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Logo of Camp Strategy

Camp Strategy

1 - 10 employees

Founded 2023

🏗️ Construction

📦 Logistics

🏨 Hospitality

Construction • Logistics • Hospitality

Camp Strategy is a premier professional development and advisory team dedicated to unlocking the potential of the outdoor hospitality industry. With nearly 80 years of collective industry experience, they provide campground owners with comprehensive financial planning, operational strategies, and expert development guidance. Offering a ‘one-stop-shop’ solution, Camp Strategy empowers clients to attract, engage, and retain customers while focusing on thoughtful property design and sustainable practices.

📋 Description

• Support onboarding of new customers onto Campspot’s software platform • Manage project management, technical support, and training activities • Support initial customer setup • Support major setup changes and overhauls • Communicate with customers and internal stakeholders • Maintain deadlines and help hold others accountable • Solve implementation and customer problems • Manage multiple simultaneous and competing priorities

🎯 Requirements

• Minimum 3 years' experience in customer service or related role • Bachelor’s degree preferred but not required • Excellent written and verbal communication skills • Attention to detail and accuracy • Proficient in Microsoft Excel • Ability to solve problems ranging in difficulty effectively and efficiently • Ability to manage multiple, simultaneous, and competing priorities • Availability for some weekday evening hours • Availability for some travel as needed • Preferred: 1–3 years software sales, account management, onboarding, training, and/or technical support experience • Experience working with Software as a Service (SaaS) • Experience working with Professional Services Automation Software (PSA) • Must reside in the United States or one of the listed eligible states; candidates outside the US or listed states are not eligible

🏖️ Benefits

• Eligibility for bonus plan (up to 25% of salary) • Medical, dental, vision, life, and disability insurance options • 401(k) plan with employer match • Flexible PTO • Remote-first workplace • Employee camping credit • Flexible and casual work environment • Hybrid working arrangement may be available for candidates near Grand Rapids, Denver, or Chicago hubs

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