Data Production Support Analyst

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June 17

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Capgemini

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Enterprise • Artificial Intelligence • Cybersecurity

Capgemini is a global leader in partnering with businesses to transform and manage their operations by harnessing the power of technology. With expertise across a wide array of industries such as aerospace, automotive, banking, and healthcare, Capgemini provides a constantly evolving portfolio of services to meet the ever-changing needs of their clients. Their offerings include cloud, cybersecurity, data and artificial intelligence, and enterprise management, among others. Capgemini also emphasizes innovation and sustainability, helping companies achieve digital transformation while promoting environmental and social responsibility. Additionally, Capgemini provides career opportunities across various levels and professions, encouraging innovation and diversity in its workforce.

10,000+ employees

Founded 1967

🏢 Enterprise

🤖 Artificial Intelligence

🔒 Cybersecurity

📋 Description

• Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our client is part of one the largest Insurance Groups in the world. • The purpose of this role is to ensure smooth operations of our production data assets. Activities will include monitoring production systems for incident occurrence, alerting applicable parties when incidents arise and incident triaging and management. They will also carry out activities to prevent production incidents. • The Data Production Support Analyst plays a crucial role in ensuring the smooth operation of our production data assets and overall operational efficiency. They ensure the reliability and accuracy of our data production processes. This role requires a blend of technical expertise, data acumen, problem-solving skills, the ability to work under pressure and the ability to work collaboratively with various teams.

🎯 Requirements

• Education: Bachelor’s degree in computer science, information technology, or a related field is preferred. • Advanced English level • Proven experience in data production support or a similar role. Familiarity with data production tools and technologies. • Strong knowledge of IT systems, applications, and troubleshooting techniques. Proficiency in relevant software and tools. • Strong knowledge of database management, data warehousing, and ETL processes. • Proficiency in programming languages such as SQL, Python, or Java. • Problem-Solving: Excellent analytical and problem-solving skills. Ability to diagnose and resolve technical issues efficiently. • Communication: Strong written and verbal communication skills. Ability to explain technical concepts to non-technical stakeholders. • Attention to Detail: High level of attention to detail and commitment to data accuracy. • Attention to Detail: Precision in monitoring systems and documenting incidents and solutions

🏖️ Benefits

• Competitive salary and performance-based bonuses • Comprehensive benefits package • Home Office model • Career development and training opportunities • Flexible work arrangements (remote and/or office-based) • Dynamic and inclusive work culture within a globally known group • Private Health Insurance • Pension Plan • Paid Time Off • Training & Development • *Note: Benefits differ based on employee level