🔥 8 hours ago
Technical Support Analyst delivering high-quality technical support for cloud-based SaaS platforms at Kinetic. Focusing on problem-solving and customer interaction with a strong technical aspect.
🔥 13 hours ago
Technical Support Engineer investigating technical issues in healthcare staffing platform for remote-first company. Monitoring queues, troubleshooting incidents, and collaborating with teams to ensure platform reliability.
🔥 19 hours ago
Senior Software Developer supporting application issues and mentoring team members at Zensurance. Collaborate on troubleshooting, documentation, and improvements within engineering domains.
🕒 Yesterday
Senior Customer Support Engineer addressing high-severity technical escalations at Tailscale. Collaborating with engineering teams to resolve complex customer issues.
🇨🇦 Canada – Remote
💵 $154.1k - $193k / year
💰 $100M Series B on 2022-05
⏰ Full Time
🟠 Senior
📞 Support Engineer
🕒 2 days ago
Revenue Technology Analyst supporting GitLab's revenue technology stack and collaborating with go-to-market teams. Focused on process improvements and technical documentation.
🇨🇦 Canada – Remote
💵 $95.2k - $160.8k / year
💰 Secondary Market on 2020-11
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🕒 2 days ago
Compliance Product Support Engineer at Samsara providing technical leadership on ELD compliance. Engaging with customers and driving product solutions at the intersection of regulatory law and IoT.
🇨🇦 Canada – Remote
💵 $101.2k - $130.9k / year
💰 Seed Round on 2014-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🕒 3 days ago
Part-time ERP Technical Analyst supporting critical e-commerce platform migration for MGIS. Involves transitioning from legacy SAP E-Commerce to Microsoft Dynamics 365.
🕒 5 days ago
Software Developer providing essential technical support for the PerseusPay platform to ensure smooth operations. Engaging with customers and internal teams to resolve complex payment-related issues efficiently.
🕒 5 days ago
51 - 200
Senior Software Engineer building agentic platforms and automation workflows at Docker for global remote teams. Maintaining reliable and scalable systems with AI-driven tools and practices.
🇨🇦 Canada – Remote
💵 CA$247.4k - CA$353.5k / year
💰 $105M Series C on 2022-03
⏰ Full Time
🔴 Lead
📞 Support Engineer
🕒 July 3
Senior Technical Support Specialist ensuring seamless operation of healthcare systems across North America. Collaborating on complex PACS and network troubleshooting to improve patient experience.
🕒 July 3
Technical Customer Support Specialist providing remote technical solutions and customer service for Teleperformance clients across Canada. Collaborates on technical issues and ensures customer satisfaction.
🗣️🇫🇷 French Required
🕒 July 2
1 - 10
Support Engineer collaborating with engineering to resolve technical issues for a documentation platform. Working on AI-powered agents and automations while diagnosing end-to-end technical problems.
🕒 July 2
Technical Support Specialist at INNERGY assisting clients with CAD/CAM software solutions. Troubleshooting technical issues and managing client support through various platforms.
🇨🇦 Canada – Remote
💰 $44M Private Equity Round - Innergy on 2024-07
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
🗣️🇫🇷 French Required
🕒 July 1
Technical Business Analyst bridging business and delivery teams for data engineering and AI projects. Gathering requirements and ensuring alignment between stakeholders and technical teams.
🕒 June 27
Support AI Analyst managing AI support tools and automation initiatives at financial services firm. Enhancing customer experience through AI and operational efficiency improvements.
🕒 June 26
Support Engineer solving complex technical issues for Tailscale customers in a remote capacity. Part of a distributed team focused on delivering excellent customer support.
🇨🇦 Canada – Remote
💵 $130k - $162.1k / year
💰 $100M Series B on 2022-05
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🕒 June 25
Systems Technician providing technical support for CCTV, Access Control, and Intercom systems. Collaborating with cross-functional teams to optimize service and delivery.
🗣️🇫🇷 French Required
🕒 June 25
Technical Support Engineer II responsible for debugging technical issues and managing escalations across Velora's unified software tools. Collaborating with engineering and product teams to improve user experience.
🕒 June 24
Onsite Desktop Support Technician managing technical support for users at Pathway Communications. Aiding hardware and software troubleshooting while enhancing customer satisfaction.
🕒 June 17
Technical Support Specialist ensuring client satisfaction and technical troubleshooting for INNERGY's CAD solutions. Collaborating across teams to innovate support processes and improve client experiences.
🇨🇦 Canada – Remote
💰 $44M Private Equity Round - Innergy on 2024-07
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🗣️🇫🇷 French Required
+27 More Support Engineer Jobs Available!
The average salary for remote support engineers in Canada is CA$100,961 per year. This is based on data from 243 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
⚪️ Entry-level Support Engineer (0 yrs) | 1 | CA$0 |
🟢 Junior Support Engineer (1-2 yrs) | 55 | CA$94,628 |
🟡 Mid-level Support Engineer (2-4 yrs) | 150 | CA$100,969 |
🟠 Senior Support Engineer (5-9 yrs) | 35 | CA$119,531 |
🔴 Lead Support Engineer (10+ yrs) | 2 | CA$0 |
We analyzed 200 job listings in the last year and found it takes about 40 days for employers to close a job opening.
We reviewed 243 job postings and found the top 10 skills employers are asking for most often are:
You need strong troubleshooting skills, familiarity with operating systems, networking concepts, and remote desktop tools. Excellent communication skills, customer service orientation, and the ability to work independently are also important.
Typically, a degree in computer science, information technology, or a related field is preferred. Relevant certifications, such as CompTIA A+ or Microsoft Certified: Azure Fundamentals, can be beneficial, along with practical experience in technical support roles.
Responsibilities include diagnosing and resolving technical issues, providing support via phone, email, or chat, documenting customer interactions, and collaborating with other technical teams to improve products and services.
Benefits include flexible work hours, the opportunity to work from different locations, reduced commuting costs and time, and potential for a better work-life balance. You'll also gain experience working with a wide array of technologies and customers.
We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.
We find jobs as soon as they're posted, so you can apply before everyone else.
Most members hear back within the first week
We find jobs other job boards miss.