Selected: 📞 Support Engineer.
Selected: 🇨🇦 Canada – Remote.
Selected: 🆕 Date Added.
🕒 2 days ago
Technical Support Engineer supporting Recharge’s subscription-commerce merchants. Troubleshooting issues, escalating bugs, and improving customer support through chat, email, and phone.
🌐 United States, Canada – Remote
💵 $51k - $64k / year
💰 $227M Series B on 2021-06
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
👻 Ghost score 0%
🕒 2 days ago
Client Support Analyst troubleshooting Custom Health software, hardware, and integrations for Canadian clients. Handling escalations, error logs, and technical support by phone and email.
🕒 3 days ago
Client Support Analyst troubleshooting BlueMatrix web applications for investment research and knowledge management. Supporting global clients through portal, email, and phone during ET business hours.
🕒 3 days ago
Senior Support Engineer resolving complex enterprise issues for Sanity.io’s AI-powered content operating system. Improving support tooling, documentation, and customer implementations.
🕒 4 days ago
Oracle Fusion ERP Technical Analyst transforming Instacart’s grocery-delivery finance systems. Building BIP reports, FBDI workflows, integrations, and transactional document templates.
🇨🇦 Canada – Remote
💵 $126k - $133k / year
💰 $232M Venture Round on 2021-11
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
👻 Ghost score 0%
🕒 4 days ago
Senior IT Support Analyst resolving complex Microsoft, Azure, and networking issues for Canadian managed IT provider. Eliminating recurring incidents through problem management, coaching, runbooks, and automation.
🕒 5 days ago
Senior Technical Support Engineer serving as Rewind’s final escalation point for complex SaaS backup and data-protection issues. Debugging APIs, integrations, code, and recovery scenarios with Engineering.
🕒 5 days ago
Senior Analyst translating healthcare business needs into technical solutions for Cencora and Innomar Strategies. Gathering requirements, supporting SDLC projects, and coordinating technical delivery.
🕒 August 21
Support Analyst troubleshooting CIS and enterprise software issues for Cayenta, a local-government and utility solutions provider. Resolving customer tickets through SQL, data analysis, integrations, documentation, and AI-enabled tools.
🌐 Canada, United States – Remote
💵 $60k - $75k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
👻 Ghost score 10%
🕒 August 21
B2B Customer Support Analyst supporting Terra Mobility’s intercity travel SaaS systems. Troubleshooting users, integrations, APIs, and service indicators.
🇨🇦 Canada – Remote
💰 Venture Round on 2022-11
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
👻 Ghost score 12%
🕒 August 20
Senior support engineer helping GitLab customers troubleshoot Linux, GitLab, and CI/CD issues. Advising strategic customers and shaping fixes for GitLab’s DevSecOps platform.
🌐 United States, Canada – Remote
💵 $126.4k - $213.6k / year
💰 Secondary Market on 2020-11
⏰ Full Time
🟠 Senior
📞 Support Engineer
👻 Ghost score 0%
🕒 August 19
Technical Support Engineer resolving customer issues across Branch’s mobile SaaS attribution, SDK, and analytics platform. Troubleshooting with SQL, APIs, logs, and browser developer tools.
🇨🇦 Canada – Remote
💵 $60k - $90k / year
💰 $300M Series F - Branch on 2022-02
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
👻 Ghost score 0%
🕒 August 19
Tier 1 Support Engineer resolving networking and configuration issues for Tailscale’s secure device-networking software. Managing high-volume support tickets and improving user experience across a distributed community.
🌐 United States, Canada – Remote
💵 $63k - $99k / year
💰 $100M Series B on 2022-05
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
👻 Ghost score 20%
🕒 August 19
Tier 1 Customer Support Engineer troubleshooting networking and configuration issues for Tailscale’s secure connectivity software. Managing high-volume tickets and improving user experience across a distributed support team.
🌐 Canada, United States – Remote
💵 $84.4k - $132.7k / year
💰 $100M Series B on 2022-05
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
👻 Ghost score 20%
🕒 August 18
Technical Support Engineer II troubleshooting Experlogix CPQ software, databases, web applications, and ERP/CRM integrations. Supporting Experlogix’s quote and order automation solutions for Microsoft Dynamics, Salesforce, and NetSuite.
🌐 United States, Canada – Remote
⛷️ Utah – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
👻 Ghost score 11%
🕒 August 17
Associate Customer Support Engineer supporting enterprise customers using Flashpoint’s Ignite cybersecurity intelligence platform. Troubleshooting SaaS, API, SAML, and data issues while improving support documentation.
🇨🇦 Canada – Remote
💵 $78.6k - $82k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
👻 Ghost score 0%
🕒 August 15
Senior Support Engineer troubleshooting OpenAI API infrastructure for strategic enterprise customers. Designing observability, incident response, and automation processes for reliable AI deployments.
🕒 August 15
AI Support Engineer troubleshooting complex OpenAI platform issues for enterprise customers. Automating support workflows and partnering with Engineering, Product, and Go-To-Market teams.
🕒 August 15
Support Engineer strengthening AxisCare’s web-based home-care management platform. Diagnosing complex issues, improving escalations, and building tooling that increases Support team effectiveness.
🌐 United States, Canada – Remote
🤠 Texas – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
👻 Ghost score 10%
🕒 August 14
Technical Support Engineer troubleshooting enterprise software for BeyondTrust, a cybersecurity SaaS provider. Supporting customers across phone, email, and chat while coordinating escalations with Engineering, Product, and Sales teams.
🇨🇦 Canada – Remote
💰 Private Equity Round on 2021-05
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
📞 Support Engineer
👻 Ghost score 10%
+35 More Support Engineer Jobs Available!
The average salary for remote support engineers in Canada is CA$100,996 per year. This is based on data from 238 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
⚪️ Entry-level Support Engineer (0 yrs) | 1 | CA$0 |
🟢 Junior Support Engineer (1-2 yrs) | 49 | CA$95,451 |
🟡 Mid-level Support Engineer (2-4 yrs) | 150 | CA$101,296 |
🟠 Senior Support Engineer (5-9 yrs) | 36 | CA$115,711 |
🔴 Lead Support Engineer (10+ yrs) | 2 | CA$0 |
We analyzed 196 job listings in the last year and found it takes about 42 days for employers to close a job opening.
We reviewed 238 job postings and found the top 10 skills employers are asking for most often are:
You need strong troubleshooting skills, familiarity with operating systems, networking concepts, and remote desktop tools. Excellent communication skills, customer service orientation, and the ability to work independently are also important.
Typically, a degree in computer science, information technology, or a related field is preferred. Relevant certifications, such as CompTIA A+ or Microsoft Certified: Azure Fundamentals, can be beneficial, along with practical experience in technical support roles.
Responsibilities include diagnosing and resolving technical issues, providing support via phone, email, or chat, documenting customer interactions, and collaborating with other technical teams to improve products and services.
Benefits include flexible work hours, the opportunity to work from different locations, reduced commuting costs and time, and potential for a better work-life balance. You'll also gain experience working with a wide array of technologies and customers.
We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.
We find jobs as soon as they're posted, so you can apply before everyone else.
Most members hear back within the first week
We find jobs other job boards miss.