Lead Field Service Technician

🕒 June 16

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Honeywell

WebsiteLinkedInAll Job Openings

10,000+ employees

🚀 Aerospace

⚡ Energy

Aerospace • Energy • Manufacturing

Honeywell is a diversified multinational technology and manufacturing company that delivers hardware, software and services across aerospace, industrial and commercial markets. It provides aircraft systems and avionics, building and industrial automation, energy and sustainability solutions, safety and productivity tools, and enterprise software platforms (like Honeywell Forge) for operational optimization and OT cybersecurity. Honeywell serves customers in aerospace, manufacturing, utilities, healthcare, oil & gas, retail and logistics, and focuses on digital transformation, automation and energy transition.

📋 Description

• Lead and oversee the Field Service team, ensuring efficient and effective service delivery to customers. • Drive the success of field service operations to impact customer satisfaction and loyalty. • Ensure customer needs are met promptly and effectively while driving continuous improvement initiatives. • Monitor and analyze field service performance metrics to identify areas for improvement. • Conduct maintenance and repairs on building automation equipment. • Perform system upgrades and modifications as required. • Collaborate with cross-functional teams to ensure successful implementation of solutions. • Provide training and support to customers on the operation of building automation systems. • This role may require travel up to 10% across Newfoundland.

🎯 Requirements

• Minimum of 3 to 5 years of proven experience in building automation or controls field service or in a similar role. • Valid Class 5 driver’s license. • Post-Secondary education in HVAC, Controls, Engineering, or a related field. • Knowledge of industry standards and regulations related to building automation. • Certifications in building automation systems (e.g., Niagara, Tridium). • Strong technical knowledge and understanding of relevant technologies. • Strong customer focus and ability to build and maintain relationships. • Ability to effectively communicate technical concepts to both technical and non-technical stakeholders. • Experience in driving process improvements and implementing best practices. • Ability to drive change and innovation. • Excellent problem-solving and troubleshooting skills. • Strong organizational and time management skills.

🏖️ Benefits

• Benefits – Medical, Dental, Mental Health • Paid Vacation • Retirement Benefits (as per regional policy) • Career Growth • Professional Development