Senior Field Service Technician

🕒 May 26

🗣️🇫🇷 French Required

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Logo of Honeywell

Honeywell

10,000+ employees

🚀 Aerospace

⚡ Energy

Aerospace • Energy • Manufacturing

Honeywell is a diversified multinational technology and manufacturing company that delivers hardware, software and services across aerospace, industrial and commercial markets. It provides aircraft systems and avionics, building and industrial automation, energy and sustainability solutions, safety and productivity tools, and enterprise software platforms (like Honeywell Forge) for operational optimization and OT cybersecurity. Honeywell serves customers in aerospace, manufacturing, utilities, healthcare, oil & gas, retail and logistics, and focuses on digital transformation, automation and energy transition.

📋 Description

• Strong continuous improvement mindset and demonstrated leadership • Excellent knowledge of hand tools relevant to this work and their proper use, including a digital multimeter • Ability to diagnose hardware and software issues and resolve them to restore system functionality • Provide direct support to internal and external customers • Act as a liaison between field service and technical support & engineering • Write detailed, accurate and timely analysis reports • Provide technical support to address customer concerns • Prepare quotations and manage customer files • Schedule and coordinate service appointments • Strong ability to manage demanding projects to ensure customer satisfaction • Collaborate with multiple disciplines and stakeholders • Highly motivated, organized, and able to work independently • Collaborative attitude and team player spirit

🎯 Requirements

• Minimum of 2 years of field service experience or in a similar role • Valid driver's license (Class 5) • Must speak French and have functional English

🏖️ Benefits

• Requirements • Minimum of 2 years of field service experience or in a similar role • Valid driver's license (Class 5) • Must speak French and have functional English • Assets • Significant experience applying best practices in customer service and product support • Postsecondary diploma in electrical, electromechanical, instrumentation and control engineering, or software engineering • Autonomy and ability to manage multiple customers and commitments • Experience in the industrial sector (preferred) • Strong interpersonal skills and excellent communication abilities • Strong continuous improvement mindset and demonstrated leadership • Experience with Salesforce.com, SharePoint, SAP, Excel • Excellent organizational skills • Ability to train others • Ability to motivate a team • Proficiency with Microsoft Office suite (Excel, Word, SharePoint and PowerPoint)

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