
11 - 50 employees
Founded 2007
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
CARMS is a UK-based provider of training, consultancy, products and e-learning focused on conflict management, personal safety, physical intervention, restraint, behavioural detection, and event/crowd management. They deliver accredited qualifications, specialist and bespoke training, blended online courses via an LMS, and consultancy services including policy and risk management, evaluation and expert witness support. CARMS also supplies safety and restraint equipment and works primarily with public- and private-sector organisations such as law enforcement, custodial services, care providers and security teams.
🔥 2 minutes ago
🇨🇦 Canada – Remote
💵 $100k - $130k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
✅ Product Manager
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11 - 50 employees
Founded 2007
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
CARMS is a UK-based provider of training, consultancy, products and e-learning focused on conflict management, personal safety, physical intervention, restraint, behavioural detection, and event/crowd management. They deliver accredited qualifications, specialist and bespoke training, blended online courses via an LMS, and consultancy services including policy and risk management, evaluation and expert witness support. CARMS also supplies safety and restraint equipment and works primarily with public- and private-sector organisations such as law enforcement, custodial services, care providers and security teams.
• Lead, manage and develop a multidisciplinary Product Development team spanning software development, product ownership, business analysis and project delivery • Oversee day-to-day operations, priorities and delivery • Recruit, coach, manage performance, set goals and support team development • Address performance and interpersonal matters in partnership with HR • Lead and improve Agile delivery practices, user story development, release management and development processes • Provide technical leadership and participate in design discussions, coding, code reviews and troubleshooting • Drive adoption of modern front-end and back-end technologies and evolve CaRMS’ technology platform • Lead transition from legacy Java and WebLogic systems to Python, Laravel and newer technology stacks • Lead end-to-end solution design for current products and next-generation offerings • Identify operational dissatisfiers and improve user and client experience • Collaborate on user experience and interaction design • Develop, maintain and execute the product roadmap with internal stakeholders • Translate business needs into requirements and priorities aligned with CaRMS strategy and match-cycle timelines • Plan, prioritize and oversee project and non-project work • Monitor and report on team performance, delivery, risks, dependencies and improvement opportunities • Identify and prioritize technology and software development requirements with CaRMS managers • Manage relationships with internal and external development partners, including scope, quality, budgets, delivery and knowledge transfer • Develop and review technical aspects of software services contracts • Maintain product, technical and operational documentation and reporting • Perform other duties as assigned
• University degree in Computer Science or an equivalent combination of education and work experience • Minimum 5 years of hands-on software development experience, including experience with Agile methodologies • Minimum 2 years of experience leading or managing developers and technical specialists • Hands-on experience with modern web application stacks such as Python and Laravel • Ability to work with legacy Java and WebLogic applications • Experience working with external development partners or contractors alongside an internal development team, including managing scope and deliverables • Experience with product ownership or product management practices, including backlog prioritization, requirements definition and roadmapping • Demonstrated experience coaching and developing team members and managing performance and interpersonal challenges • Experience in a service delivery environment dependent on a client-facing IT platform • Working knowledge of digital user experience design, including online and mobile environments • Proven ability to work successfully with highly capable software development teams • Preferred: experience in an entrepreneurial, start-up or scale-up environment • Preferred: familiarity with Datadog, GitHub, Jira, Claude and Figma • Preferred: experience leading technology modernization or platform transformation initiatives • Preferred: experience managing blended teams of internal employees and external development partners • Preferred: experience driving continuous improvement across technology, product and delivery practices • Strong technical knowledge of software development, product delivery and Agile practices • Strong organizational, prioritization and problem-solving skills • Ability to balance hands-on technical contribution with people leadership • Strong communication skills, including communicating priorities, risks, dependencies and progress to senior leadership • Ability to translate business needs into clear product priorities and delivery plans • Ability to guide technology evolution, encourage innovation and manage technical debt • Strong relationship-management skills with internal stakeholders and external partners • Adaptable, accountable and comfortable working in a changing, growth-oriented environment
• Fully remote position • Remote-first work environment • Continuous quality improvement (CQI) support • Professional development • Comprehensive benefits program • Industry-leading defined contribution pension plan • Occasional travel • Accommodations available upon request throughout all stages of the recruitment process
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